Any accessory on your order will ship directly to you, which is why it's imperative to enter the correct shipping address at checkout. Please note we cannot accommodate shipment to the assembling bike shop or to a PO box.
All accessories on your order will ship directly your shipping address. You will receive a tracking number for all accessory shipments.
I can’t say enough amazing things about this company. Not only are the products fantastic, but the care for the customer is remarkable. I got my wife the rear carrier for her basket and it was super easy to install. She loves how durable and comfortable the carrier sits on the bike.
Best company and totally recommend for any bike lover!
Thanks for the great review! We're glad to hear that you're happy with the product and the customer service. -Ryan Zagata
We're quite happy with my wife's Brooklyn Bicycle. It was then an easy jump to any of their accessories. Quality item. Arrived faster than expected and well in time for Mother's Day. The bolts that came with it were a little long, but unprompted, Brooklyn sent shorter bolts which addresses the long bolt that gets in the was of the highest rear gear cog.
Thanks for sharing John. We are thrilled your wife is enjoying her bike & rear carrier. -Ryan Zagata
I had won a New Belgium cruiser a few weeks ago. It was shipped to me and while in transit, the rack was bent. I located the rack on the website to fit the bike. It shipped quickly and was very easy to install. My overall experience was great! I was informed about this purchase from the moment I ordered it and it was easy to track until it was delivered.
Thanks so much for sharing Johny. So glad you're digging your rack. -Ryan Zagata
The “Rear Carrier” bike rack is thumbs up - top notch. Fits my Bedford 3 Speed like it was custom made to fit the bike. I get a lot of compliments.
Thanks for sharing Andrew. We are thrilled you're enjoying your bike. -Ryan Zagata
A sturdy and elegant rack, capable of carrying your stuff in style. Nicely made.
Thanks so much for taking the time to share Richard. -Ryan Zagata
I ordered this rack with my Franklin 3 and it’s really nice! I can’t wait to order the crate once it’s back in stock. The customer service at Brooklyn Bicycle has been phenomenal, from the agents who answer emails, to those taking calls!
Thanks so much for sharing Marissa. We're thrilled you're enjoying your rear carrier. -Ryan Zagata