About Brooklyn Bicycle Co.

Do you have a physical store location?

We launched our showroom and design studio in Greenpoint, Brooklyn in July 2018. Drop by to say hi to our team at 61 Greenpoint Ave, Suite 410, Brooklyn, NY 11222. We are open 9:30am-4:30pm Monday through Friday and 11am-4pm Saturday and Sunday in season. Simply dial 970 and our team will buzz you in. We are located on the 4th floor of our building and are equipped with most models and sizes for you to find your perfect bike!

Where are your bicycles made?

Our bikes are designed in Brooklyn—by our in-house team in collaboration with members of our Board of Advisors, a select group of industry experts—and manufactured in China and Taiwan. You can learn more about our manufacturing facilities by clicking here.

Why aren't your bicycles made in Brooklyn?

You might not know this, but there are almost no large-scale bicycle manufacturing facilities in the entire US—let alone in Brooklyn specifically. We would love to manufacture our bikes here in the US, but it’s not actually possible to get bicycle parts made here in the States. The only significant bicycle manufacturing process that takes place in the States is frame welding; the other 90% of any bicycle is coming from overseas. The way things stand, we are able to provide the most value by manufacturing every element of our products in one place.

When it comes to quality, we are uncompromising, and after meeting with bicycle industry experts across the US and Europe, we came to the conclusion that the factories in China and Taiwan are the best the world has to offer. Close to 99% of new bicycles on the market are made and assembled there—and when you think about it—people doing this kind of work day in and day out, and the factories turning out hundreds of bicycles a day are, logically, the most well-equipped for the job. We chose to work with manufacturers whom we believe surpass all others when it comes to superb craftsmanship and attention to detail, and we’re proud of that.

How are your bicycles designed?

One of the most important thing to understand is that design is about how things function and how we interact with them. If a bicycle is visually appealing, that's a matter of aesthetics not design. We prioritize both. Click here to learn about what goes into the design of each of our models.

I don't see the answer to my question.

If you don't see the answer to your question, we suggest checking our Full FAQ. You're also welcome to click the button below to submit a support request. We're always standing by to help!

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★ Customer Reviews ★

In the words off our customers...

1028 reviews
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Lorimer
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AMAZING

Just picked up my first Brooklyn Bicycle, the Lorimer, here in Vancouver today and I already took it out on the trails in Stanley Park and through the streets downtown. I was super impressed with it! It’s incredibly light and super comfortable to ride! I’m nearly 5’4 and I got the 16/M - it fits perfect! I was also incredibly happy with the service at the shop I bought it from on Robson Street - they were super to work with. Looking forward to riding this bicycle all year round!

Thanks so much for sharing Jasmine. You're lucky to have access to Stanley Park - it's one of our favorites. Enjoy. -Ryan Zagata

LOVE IT!

I absolutely love this basket. It is structured so well and really cute! Lot's of room too

Thanks for sharing Cyndi. -Ryan Zagata

Love Love Love This Bike

I'm lucky enough to have a commute that's well-suited to biking in a town that's...well, that's more generally not that well-suited to biking. When I went shopping, I was really focused on getting something comfortable, and this bike delivers; the riding posture is super easy-going, and the ride is *really* smooth. There actually aren't enough "o's" in the word "smooth" for how smooth it is. It just sails right along. What I didn't expect was that it would also look as good as it does...I hadn't even got it out of the bike shop that the Brooklyn Bicycle Co. sent it to for assembly before somebody remarked how pretty it was (and let me note in passing: the "Buy &Ride" program is brilliant). Had somebody in a work meeting comment on how sharp-looking it is. I posted a picture of it online and got the response "Super clean and dapper!", which seems to cover it pretty well.

So, in a nutshell: I'm not an experienced enough bicyclist to give you a good assessment of the technical details on this thing. But I CAN say that I'm having a blast riding it, that it draws all kinds of good attention, and that when you factor in the convenience of the shopping experience I can't imagine doing any better for the price.

Thanks so much for sharing such thorough feedback William. We are glad you're finding your Driggs to be smooth. -Ryan Zagata

What a wonderful bundle of goodness!

I bought this to go along with my driggs 3 speed I had on order and couldn't be happier. The bell is just right, the lock is sturdy and makes me feel secure about keeping my bike safe, and the lights work just fine. Not so bright to light my path at night but definitely bright enough to help others in cars see me. About the lights. One shipped defective and I got on the chat app here on the brooklyn bicycles site-which is run by real people and not some bot-and Alex got me a replacement in the ail in less than a week. Great products and great service! Highly recommended.

Thanks Brian. We just launched new lights that will very much light your path at night and they're rechargeable. Appreciate you sharing your feedback. -Ryan Zagata

Integrity

When a company delivers what they promised, and in perfect condition, they must be thanked and applauded.
I couldn’t be happier with my two bicycles and accessories.
Thank you.

Thanks so much for sharing Bill. We appreciate you sharing your experience and we're thrilled you're enjoying your bikes. -Ryan Zagata