All of our models have a carefully-considered sizing guide on their product page. Near the sizing guide you can also find our how-to-video, which'll show you how to properly measure your inseam. For extra reassurance, you can also take our three-question Size Finder quiz. If you're still unsure of sizing, or just want confirmation that you’re making the right choice, give us a call at 800.631.0630, live chat with a team member, or contact us. You can also schedule a call with our Bike Concierge. We understand that a bicycle is a big investment, and we want you to be 100% confident your choice.

You can take a more specific look at our carefully-considered frame design on the product pages for each particular model. The size guides can be found on each model's page, next to the size selection boxes.

If you still need help or just want reassurance that you’re making the right choice, give us a call at 800.631.0630 or submit a support request by clicking here. We understand that a bicycle is a big investment, and we want you to be comfortable in your choice.

Absolutely! If you're in NYC, you can visit our Greenpoint Showroom where we'll be more than happy to let you test ride any of our models.

Alternatively, you can find a stocking dealer local to you via our Store Locator. It's important to note that we don't have direct access to our dealers inventory levels, and always suggest you call ahead to confirm their inventory before heading over.

Our bikes have been safety-tested up to 300 lbs.

Brooklyn Bicycle Co. bikes weigh anywhere from 24 to 35 pounds. Bikes with fewer gears are on the lighter end of the spectrum, while bikes with more gears and accessories will weigh a bit more. For a general range:

Bedford 3 weighs about 28-30 lbs

Bedford 7 weighs about 28-31 lbs

Driggs 3 weighs about 33-34 lbs

Driggs 7 weighs about 35 lbs

Franklin 3 weighs about 31-33 lbs

Franklin 7 weighs about 31-33 lbs

Lorimer weighs about 28-30 lbs

Roebling weighs about 28-30 lbs

Willow 3 weighs about 32-33 lbs

Willow 7 weighs about 33-35 lbs

Wythe weighs about 24-27 lbs

If you don't see the answer to your question, we suggest checking our Full FAQ. You're also welcome to click the button below to submit a support request. We're always standing by to help!