Proudly Pedaled With
“Best Hybrid Bikes”
“Great for Commuting”
“Top Pick for Best Commuter Bikes”
Our Triple Promise To You
1. We make it easy
Goodbye confusing technical bike-talk. Through simple bike finder quizzes and a superb support team, we make finding the right bike for you a literal breeze.
2. We put experience first
Beautiful aesthetic meets intelligent design without compromising on quality, comfort or durability. Enjoy a smooth ride and explore your city on two wheels.
3. We give a shit
Our biggest differentiator: we care about people, customers, employees, partners, and our products. Every person we put on a new bike is a source of pride for us.
We Do Things Differently In Brooklyn
Industry-Leading Customer Service
Lifetime Warranty on Your Frame and Fork
Pedal Talk: Rider Reviews
1,100+ 5-Star Reviews
FREE Assembly was Genius
“Take it from someone who fell into the cheap bike trap, you don't want to be assembling your own bike only to find out you bought a piece of junk and then the company's return policy meant putting the bike back in the box to return it... Cut to ordering a Lorimer and I am so glad I did. Having the bike fully assembled gave me the confidence of knowing that my bike would be safe and not assembled by me with little mechanical experience. The shop owner was lovely and adjusted my seat and invited me back for a check-up in 90 days.”
So Long CitiBike
“Commuted on CitiBike for years but was always curious about having my own bike. Now I wonder why I waited so long. It’s changed my life and given me much more freedom and savings. No more endless searches for docking stations. Not to mention it's so chic and sleek.”
18 Months In: Just Buy a Brooklyn
“I spent months and months scouring every review and fell deep into Reddit. Save yourself the time and the headache and just buy a Brooklyn. Not a moment of regret. Not only is the bike supremely comfortable, but Brooklyn has gone out of their way to ensure I continue having a great experience on their bike. Other companies should take notice.”
“The Roebling is everything one would expect from a quality bike. It glides along and the gears are smooth and facilitate riding in hilly terrain. The bike is worth the money it costs. My interaction with Brooklyn Bicycle Company and with the local bike shop that assembled the bike has been exemplary.”
My New Favorite Bike
“I struggled with the idea of buying a bike without kicking the tires. I took advantage of Brooklyn's chat and online consultation (thank you Danielle) and was rewarded for taking the plunge. We had our bikes built up at two different bike shops, and each shared how impressed they were with the bikes, noting the quality of the manufacturing and components. For our second Driggs, the mech who built it up also apparently unboxed it, and gushed about the care that went into safely and securely getting everything in and out without so much as a hint of a scratch. Don’t hesitate to go with Brooklyn.”
Best Online Purchase Ever
“I had a mountain bike in the past that was very difficult to manage and turned me off to biking. Recently moved to a new city and had an urgent need for a functional commuter bike. The entire process with Brooklyn Bicycle was seamless and unbelievably helpful! The consultation was very helpful in guiding me to the right bike, and they were able to expedite my bicycle process so I could start work on time! More than a month later, I’m in love with my bicycle, and riding much more than I ever imagined!”
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Which size bike is best for me?
All of our models have a carefully-considered sizing guide on their product page. Near the sizing guide you can also find our how-to-video, which will show you how to properly measure your inseam.
For extra reassurance, you can also take our three-question Size Finder quiz.
What is the weight limit on your bikes?
Our bikes have been safety-tested up to 275 lbs.
How do I choose the right bike?
We are so excited to welcome you into the Brooklyn Bicycle Co. family. There are several factors to consider when choosing your new ride.We highly recommend reading our Bike Buying Guide, along with watching the video. You'll want to consider your preferences on things like frame style and gearing range, and take into account how you'll be using your bike, and on what terrain.We also recommend taking our Bike Finder Quiz which will point you in the right direction based upon your considerations.
Will I have to put my bike together, or does it come assembled?
We would never ask our customers to assemble a bike by themselves - that’s why we devised our Buy & Ride program. Instead of arriving in pieces on your doorstep, your bike is shipped to a local shop where professionals properly assemble it, and make sure everything is perfectly adjusted for you, long before you hit the pavement.
Where can I purchase Brooklyn Bycycle Co. bikes in person?
Brooklyn Bicycle Co. bikes are available in-store throughout the US & Canada. Use our dealer locator to find a shop near you. Don’t worry if you don’t see a shop in your area; wherever you are, we’ll contact a local shop and arrange for your bike to be built at no extra charge to you. That's our Buy & Rideprogram.
Will my bike come with a warranty?
They absolutely do. Brooklyn Bicycle Co. frames are warrantied against manufacturing defects for the life of the original owner, while parts and hardware are guaranteed for one year after purchase. This warranty is non-transferrable and covers only manufacturing defects, not user-incurred damage, unforeseen accidents, and/or everyday wear and tear.
What is your return policy for bicycles?
We can usually resolve any issues without resulting in a return so please reach out to our customer service team with any issues. If a return is necessary, please note returns must be received within 30 days of your purchase date (or within 30 days of shipment date for backordered items only). Returned and exchanged bicycles that were purchased directly from Brooklyn Bicycle Co. incur a $200.00 USD restocking fee. All purchases on discounted bicycles or during promotional periods are final sale.Please note Final Sale items may not be returned nor exchanged.
When will I receive my Brooklyn bicycle?
We ask for about 14 business days, simply because there are factors out of our control which impact timing—such as carrier transit times and assembly schedules at your local bike shop. While we ask for 14 business days, more often than not, you'll be riding sooner.