Brooklyn Bicycle Co. Reviews

Based on 1244 reviews
Universal Rear Carrier
Anonymous (Lawrence, United States)
Nice carrier!

Well built carrier; I expect it will last for many years. My only quibble is the cheap-looking branded sticker stuck to the top, which is easy enough to pull off but required some elbow grease to remove the residue.

Thanks so much for sharing. As you might imagine, many of the suppliers we work with include removable branding on their products. We apologize if they were a bit aggressive with their use of glue to attach their packaging. -Ryan Zagata

Willow 7i Disc
Steven Chase (Los Angeles, United States)
Perfect Transportation

It’s not just a great bike but the sales team was wonderful to deal with.

Thank you so much for sharing Steven. We're thrilled you're enjoying your Willow 7. It's become an incredibly popular model for us. - Ryan Zagata

Franklin 3 Speed
Paulette Alonso (Cleveland, United States)
Franklin 3

I like the city bike…I like sitting upright and after many yrs out of the saddle this is working great for me. 😊

Thanks for sharing Paulette. We are glad to learn that you are enjoying your Franklin 3. - Ryan Zagata

Brooks Proofide Leather Dressing
Bud Puskarich (Niles, United States)

Brooks Proofide Leather Dressing

Glad this did the job for you. -Ryan Zagata

Franklin 8 Speed
M.P. (Miamisburg, United States)
Really happy.

At 5'2", it's really great to find a bike that fits.
The shop that was picked to assemble the bike was really friendly and professional.
It's a fabulous bike.

Thank you so much for taking the time to share your feedback Margaret. We are thrilled you're enjoying your Franklin 8. -Ryan Zagata

Franklin 8 Speed
Shirlene Soos (Irvington, United States)
Great purchase

I was a bit hesitant on purchasing a bike online but wow… so happy with this purchase. The bike I ordered was better than expected!

Thanks so much for sharing your feedback Shirlene. We are thrilled you are enjoying your Franklin. -Ryan Zagata

Willow 3 Speed
Violet (Baton Rouge, United States)
Perfect. Bicycle and Customer Service

I meant to write this a lot sooner. The bicycle is great. I am enjoying riding her around Baton Rouge, though it sometimes feels like an extreme sport. A cyclist, I have come to realise, is somewhat rare in these parts (and more than a little unwanted). Regardless, I persevere because I love cycling and hate cars and I am used to cycling. It was a fair bit safer in Europe, I got knocked off twice here already and this never happened to me before, but I am hoping that more people will take to cycling and then things will get better. Anyway I am not planning on stopping.
The bicycle is very trusty and beautifully designed. She withstood two pickup trucks so far (hopefully there won’t be more, but they have drive through Daiquiris here).
Excellent customer service throughout. Hassle free. Friendly.
Would have wrote this much sooner (got bicycle last June) but my mother died unexpectedly and so I went home to the UK for a while.

Thank you for sharing such a thorough review Violet. We are glad you've emerged unscathed from the daquiri drinking drivers. Thanks also for sharing such a fun photo. -Ryan Zagata

Franklin 3 Speed
Anonymous (Billerica, United States)
Super good end to end experience

Super informative website, easy online ordering and the delivery to a local bike shop for assembly and pickup made the whole exercise a positive experience. As I live interstate it made a big difference. Thank you

Thank you so much for taking the time to share your experience with your Franklin 3! We are thrilled to hear that our website was informative and the online ordering process was easy for you. -Ryan Zagata

Nantucket Tuckernuck Rectangle Basket
Michael Bodner (Troy, United States)

Nantucket Tuckernuck Rectangle Basket

Thank you so much for sharing Michael. -Ryan Zagata

DONNA KOTOFF (Queens, United States)

The bike is beautiful and given as a Christmas Gift to my nephew, he LOVES IT!
It is well made, not too heavy, streamline, fits the parameters for metro travel, easy to ride and all around a beautiful bike we are expecting to ride a long time!

Thank you so much for sharing and for the specific points highlighted why your nephew emphatically LOVED IT. -Ryan Zagata

Alloy Center Mount Kickstand
Carl Jonke Jr (Cleveland, United States)
Upgraded Center Mount Kickstand

We have an older model bicycle from around 2015. Old Kickstand kept bike with more on a lean, like a chance it would fall over. New kickstand seams to keep bike standing straight up. It's very sturdy and better made than the last one. So far it's been great.

Thank you for sharing Carl. We're glad the kickstand did the job for you. - Ryan Zagata

Commuter Bundle Plus
Linda Bolliger (New Orleans, United States)
Great bike accessories

Strong lock. Rechargeable front and back lights with multiple settings (I use slow blinking one.)
And an easy to reach bell that does not startle people too much.

Thanks for sharing Linda. Love that you added on the commuter bundle to get yourself going quickly. We appreciate the feedback. -Ryan Zagata

Willow 3 Speed
Linda Bolliger (New Orleans, United States)
My beautiful red Willow bike!

Comfortable to ride. Takes bumps on streets and paths well. Brakes well. Beautiful red color.

Having fun on my Willow.

Great to learn you're putting your Willow through the paces and she's responding as expected. -Ryan Zagata

Jim Lokey (Atlanta, United States)

I ordered a bicycle as a Christmas gift for my grandson. I definitely ordered it later than I should have for delivery and assembly by Christmas. Nevertheless, it arrived on time, assembly was seamless, and the bicycle is beautiful. Kudos to Brooklyn Bicycles.

Thanks for sharing Jim. We are glad the timeline worked out in your favor. We appreciate your business. -Ryan Zagata

Franklin 8 Speed
Paul Lanzilotta (Toronto, Canada)
Awesome bicycle and worth every penny!

Great styling, workmanship, and classy touches. Shifts like a dream and stops with a prompt and confidence-boosting sureness. So worth It.!

Thanks so much Paul. We're glad you see the value in the bike and appreciate you taking the time to share your feedback. -Ryan Zagataaa

USB Bike Lights & Tote Bundle
Robert V (Barnegat, United States)
Good deal

Great lights, easy install and rechargeable .
Canvas tote is large and stylish .

Thank you Robert. We're glad you jump-started your riding with our commuter bundle. -Ryan Zagata

Commuter Bundle Plus
PK (Stamford, United States)
Commuter Bundle Plus

I received the Commuter Bundle as part of a promotion when I purchased my bicycle.
The frint and rear have a nice flash position to help visibility.
The lock and cable look like a quality product as well.
I don't know if I need the bell but the canvas bag is another nice addition.

Thanks for sharing PK. Glad the lights, lock and tote are delivering as promised. - Ryan Zagata

USB Bike Lights & Tote Bundle
Jesse Tate (Travelers Rest, United States)

The lights and bag were provided as an enticement to buy the bike. The lights are great. Four settings and they show up very well. The bag is quality. I use it as a grocery bag.

Thanks for the review! We're happy to hear that the lights and tote were well received and serving you well. -Ryan Zagata

Franklin 8 Speed
DONNA MCANESPEY (Philadelphia, United States)

Franklin 8 Speed

Thanks so much for sharing Donna. We are glad you're enjoying your Franklin 8. -Ryan Zagata

Bedford 8
Robert V (Jersey City, United States)
Great 🙂

From start to finish a great experience.
Every question answered in the chat while shopping. Great customer service.
Selected the model , ordered , and was pleasantly surprised when picking it up at the local bike shop.
The bike looked fantastic Took it for a ride immediately after getting home.
Couldn’t be happier. Well built quality bike.

Thanks for the positive review! We're glad you're happy with your Bedford 8 and we are thrilled you had an opportunity to experience our amazing team. -Ryan Zagata

Alloy Center Mount Kickstand
G. Miller Smyth (Brielle, United States)
Alloy Center Mount Kickstand from Brooklyn Bicycle

Easy to install, perfect size, solid and strong.
A GREAT Product from a GREAT Company.

Thanks for the review! We're glad you're happy with the Alloy Center Mount Kickstand. -Ryan Zagata

Rear Carrier
Israel Morales (Dallas, United States)
Best company ever!!

I can’t say enough amazing things about this company. Not only are the products fantastic, but the care for the customer is remarkable. I got my wife the rear carrier for her basket and it was super easy to install. She loves how durable and comfortable the carrier sits on the bike.

Best company and totally recommend for any bike lover!

Thanks for the great review! We're glad to hear that you're happy with the product and the customer service. -Ryan Zagata

Bedford 8
Josh Luft (New York, United States)
Bedford 8 Speed

What a sweet ride! Hadn't had a bike in several years. First ride, on the way home from the shop—Silk Road Cycles rules—gliding around Greenpoint on my new Bedford 8 Speed, the sun setting, a crisp breeze blowing, I was thinking, "Oh yeah, this is the stuff." Can't recommend Brooklyn Bicycle Co. enough! Great bikes, great service!

Oh yeah Josh, this IS the stuff. Thanks so much for your enthusiastic review and welcome to the Brooklyn Bicycle Co. family. We will be on the lookout for you around the hood. -Ryan Zagata

Franklin 8 Speed
Karen (San Diego, United States)
Love my Franklin!

I love my new Franklin! It’s great on city streets and on the boardwalk at the beach. The seat is very comfortable and the ride is super smooth.

Thank you for your kind review! We're glad you're enjoying your new Franklin! Welcome to the Brooklyn Bicycle Co. family. -Ryan Zagata

Bedford 8
Jeff Grant
Love the Bedford 8

I like a nice zippy road bike but don't like to hunch over it. Been wanting a bike like this for a long time!

Thanks for the feedback! We're glad you're enjoying your new Bedford 8 Speed bike! -Ryan Zagata