Brooklyn Bicycle Co. Reviews

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Based on 1047 reviews
94%
(979)
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(44)
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City Bike Helmet by Thousand
Frances (Belmont, US)
Scooter Perfect

I bought this for my scooter-loving boyfriend. The look and function is PERFECT for scooter use. The snap allows quick-on-off for the urban transit connections and zipping to meetings in the city. The brim is just enough to prevent glare while still keeping the helmet compact for errands and trips to the grocery store. And did I mention that he LOVES the look of it? He said it distinguishes him from the bike crowd in a very smart way.....Still kicking it at 60!

Thanks so much for sharing Frances. We're glad you're finding many uses for the helmet. -Ryan Zagata

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Nantucket Lightship Basket
Lindsay (Sarnia, CA)
Love it!

The perfect size and just what I was looking for. The shape of this basket stores my things securely and has a lot of room inside.

Thanks for sharing Lindsay. We're big fans of Nantucket Baskets as well. -Ryan Zagata

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Bedford 8 Speed
Raphael Roos (Spicer, US)
Ride in style

In a sea of boring bikes, I found Brooklyn bike, and I couldn’t be more happier with my Bedford. The city ride is so smooth, and can’t help but notice the heads turning when I ride by :)

Thanks so much for sharing Raphael. We're thrilled you're enjoying your Bedford. -Ryan Zagata

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Brooks Proofide Leather Dressing
Bill Ghormley (Mesa, US)
110%

Shipped quick and received perfectly

Thank you for sharing Bill. -Ryan Zagata

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Swept Back Handlebars
Blake Hebold (Falmouth, US)
Great Handlebars!

As a young bike mechanic I don’t have preferred bike component retailers. But these are perfect bars for cruiser vibe bikes. Everything (grips, brake levers etc) fit according to measurements. Great product, highly recommend it!

Thanks so much for the kind words and acknowledgment Blake. -Ryan Zagata

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Roebling
Joseph Abad (West Hartford, US)
Great experience--great fit--great value!

My Brooklyn Roebling checks ALL of the boxes (rack compatibility, STEEL, and most importantly a frame in a 15"!) for an upright (and underrated) commuter/wherever bike. Having this bike for two years, it fits like a glove and is as utilitarian, or minimal, as I want it to be.

Another comment on fit: thinking I was a 14" (in the Lorimer)--Ryan gave me a call and suggested I bump up in size to the 15" (Roebling). He was spot on--and even did me the courtesy of finding a bike shop that "he felt good about" to do the professional assembly.

I love my Roebling so much that I've sticker-bombed it for personal flare. It's not leaving my stable!

Thanks so much Joseph. We appreciate you coming back to share your experiences two years later. We try to build our bikes with longevity at the forefront and it seems our product management team is delivering on that promise. Thanks again. -Ryan Zagata

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Driggs 3 Speed
2bfrank (Colorado Springs, US)
Perfect Bicycle

As soon as I saw its sleek, vintage look, I knew this was the perfect bike for me. Ordering could not have been easier. And having it shipped to and assembled by a local bike shop made it a breeze. Six weeks later, I love everything about this bike and could not be happier with my choice. I can't say enough about it!

Thanks so much for sharing. The Driggs is a real head turner so we're glad you're able to enjoy it and appreciate the feedback. -Ryan Zagata

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Rear Carrier
Johny B (Warren, US)
Look At That Rack!

I had won a New Belgium cruiser a few weeks ago. It was shipped to me and while in transit, the rack was bent. I located the rack on the website to fit the bike. It shipped quickly and was very easy to install. My overall experience was great! I was informed about this purchase from the moment I ordered it and it was easy to track until it was delivered.

Thanks so much for sharing Johny. So glad you're digging your rack. -Ryan Zagata

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Custom Item
William VanBeek (Tipton, US)
Driggs 7

What a great experience so far, the pictures online don’t do the bike justice. It is a great looking bike very comfortable and easy to ride. I had quite a few issues related to the shop that put the bike together resulting in some failures that the team at Brooklyn bicycles was quick to rectify. I have enjoyed my experience working with the team at BB. I also have enjoyed my bike thus far.

Thanks so much for sharing your feedback and this amazing photo William. As you likely gathered, one of our biggest challenges is ensuring the customer experience is universally flawless across our 450+ network of partner shops and it is an also an area where we will never stop pursuing perfection. Enjoy your ride. -Ryan Zagata

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WALD Front Basket
Michele (Naples, US)
Great basket

Completely stable and big enough fir two bags of groceries.

Thanks for sharing Michele. We're thrilled you're getting some great use out of your basket. -Ryan Zagata

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Driggs 7 Speed
Greg O. (Ontario, US)
Excellent, Well-Made Bike

I first fell in love with traveling by bike while living in Holland. Upon returning to the States, I bought the bike I could afford (a Walmart special Schwin) and rode the hell out of it on our crappy, potholed, overcrowded Southern California streets. I loved every minute of it. We moved to an even less bike friendly city, had a baby, and at some point sold the bike that had been so good to me.

My kid is older now, and we’ve moved back to SoCal, so I began my search for a new bike. My goal was to find a bike that I could use for everything: a relaxing leisurely ride on a weekend, a trip to the store, taking my kid to the park or school, visiting friends, etc. I’ve been heavily influenced by both Eben Weiss and Grant Petersen, especially the idea of the “unracer” approach to cycling, and using the bike as my go-to method of travel. I also wanted something that felt close to the opafiets, the Dutch bike, that first sparked my love of cycling.

I’m sure that if you’re reading this review you are thinking similar thoughts. You’re not checking out a road bike to rack up KOMs. You’re not looking up the grams of every component listed here. You’re not spec’ing a new carbon seat post. You want a durable bike that looks amazing and will be as functional as it is stylish.

Listen to me: this is the one you’re looking for.

Every piece of this bike is smooth, strong, and beautiful. Ryan and his team obviously took their time finding perfect, well built components.

Just as importantly, it’s stylish. Head-turning, “where’d-ya-get-that?”, jealous looks style. Unlike every other bike you pass, this bike is unmistakable. I love the 2nd top tube. Does it add some weight? Yeah, probably, but it’s not much heavier than similar steel bikes. And I gotta believe that the stronger geometry means this bike is going to last longer.

I love the internal hub too! Biking in an urban environment necessitates a lot of stopping at lights and being able to shift up or down at a full stop is a lifesaver, especially when I’m loaded down with groceries. I don’t live in an extremely hilly area, but every place I want to go is uphill from me, so I got the 7 speed and have been very happy with the gear ratios.

The rear rack that comes with the bike is steady and strong. I’m planning on putting a front rack on as well at some point, but that’ll come later. It’s nice to have the braze-ons to have the option. I have been able to take fairly heavy loads on the rear rack without any problem at all.

Speaking of heavy loads, I’ve also been taking my kid to the park using a rear trailer that attaches to the rear axle. On my old bike the rear wheel kept slipping and the chain had to be constantly retensioned no matter how tightly I tightened everything down. On the Driggs, I haven’t had any of those problems whatsoever and the geometry makes it a far more comfortable ride, especially uphill. I haven’t had to leave the seat at all, even while hauling my huge kid up the steep grade back to our house.

As for fit, I am 5’9” with a 31” inseam. I am right in between sizes for the medium and the large. The stand over height is perfect; I really wouldn’t want to go any higher. I opted for the “swept back” bars because I wanted that upright riding style. I find them just a tad bit short, though, both on the reach and on the rise. The bars have hardly any rise at all and, personally, I’d like a bit more to it. I’d also like just a bit more reach, like maybe an inch further back. As it is, I’m still hunched over a bit. It not terrible by any means and this is all very much a combination of individual physical measurements and personal preferences.

The same goes for the seat. Everyone’s ass is different and a seat is the most personal part of the bike. For me the seat that it came with is okay but not great. I replaced it with a wider and softer seat after a recommendation from a friend. It doesn’t look nearly as good, but you won’t ride a bike you’re not comfortable on. Ryan says that the included seat is comfortable for most people, and I don’t doubt him. Try it out, see how it fits.

If you’re reading this, especially if you’ve made it this far, you’re probably in the midst of researching bikes. I spent months looking at various bikes, calling companies with nitpicky questions, comparing components and geometries. It became an obsession. The primary contenders to this were from Linus, Public and Priority. I can tell you (in excruciating detail) the technical reasons I went with the Driggs but the single most important reason was this: the personal customer service I received from Brooklyn Bicycles has been absolutely amazing. The care that the entire team takes in the whole process is incredible, with fantastic communication and attention to detail. Thank you Ryan and Danielle especially for putting up with me and helping me so much with my order. You’ve made a customer for life!

Now to start saving for a Wythe....

Wow, that's a fun story Greg. Thanks for sharing and thanks for the kind words. Great photos! -Ryan Zagata

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Bedford 8 Speed
Andrew Toth (Grosse Pointe, US)
Bedford 3 Speed

I am really digging my Bedford 3 Speed. My first ride brought back wonderful memories when I was a kid in South Africa riding my BSA 3 speed bicycle. I get a lot of compliments. Brooklyn Bicycle Co. you guys are crushing it!. Detroit Bicycle Co. a Brooklyn Bedford 3 Speed is on the road... Watch out.

Thanks Andrew. We're glad you're enjoying your bike. -Ryan Zagata

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Willow 7 Speed
Kris L (East Berlin, US)
Happy with purchase

I have only ridden my new bike 2 times so far- but I am happy with it and it seems like it is of great quality and should last the rest of my riding life.

Thank you for sharing Kris. Get out there more and ride! -Ryan Zagata

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Rear Carrier
Andrew Toth (Grosse Pointe, US)
Top notch

The “Rear Carrier” bike rack is thumbs up - top notch. Fits my Bedford 3 Speed like it was custom made to fit the bike. I get a lot of compliments.

Thanks for sharing Andrew. We are thrilled you're enjoying your bike. -Ryan Zagata

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Driggs 3 Speed
John Witte (Sarasota, US)
Great bike, great customer service

The driggs rides great, and the team at Brooklyn Bicycle were nothing but responsive. Highly recommend both.

Thanks so much for sharing John. We are glad you're enjoying your bike and appreciate you sharing your feedback. -Ryan Zagata

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Bedford 8 Speed
Richard (Clarksville, US)
excellent Bedford pleases father and daughter

My daughter loves her new Bedford. She's limited to early recreational rides now because it's so hot in Tucson but it will be her daily commuter come October. She hadn't had a decent bike or ridden regularly in 20 years, and her Bedford immediately gave her the confidence to hit busy city streets. She loves the elegant look of her 'raw' bike; I like the solid and reliable frame and components. We're both happy.

Thanks so much for sharing Richard. We're thrilled your daughter is loving her new bike. -Ryan Zagata

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Brooks Proofide Leather Dressing
John Mooney (Clarks Summit, US)

Haven't used the saddle dressing yet but my niece loves her BBC tote bag !! Thanks Danielle !

Thanks for sharing John. -Ryan Zagata

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City Bike Helmet by Thousand
Cindy Simpson (Clearwater, US)
Quality and comfort

Great helmet! Easy to adjust and clip on with the magnetic buckle. The leather straps are comfy and great quality.

Thanks so much for sharing Cindy! -Ryan Zagata

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Driggs 3 Speed
Michelle (Burnaby, CA)
Beautiful and practical bike

I love my Diggs 3, It's always a head turner whenever I bike with this. The internal gear makes riding much easier and no need to worries about damage to the gear. The upright seating position helps make frequent commute ride comfortable. I just can't get over how beautiful this bike looks.

Thank you for taking the time to share Michelle. We're glad you're enjoying your Driggs 3 and appreciate you including a photo. Looks great! -Ryan Zagata

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Lorimer
Jasmine A. (Vancouver, CA)
AMAZING

Just picked up my first Brooklyn Bicycle, the Lorimer, here in Vancouver today and I already took it out on the trails in Stanley Park and through the streets downtown. I was super impressed with it! It’s incredibly light and super comfortable to ride! I’m nearly 5’4 and I got the 16/M - it fits perfect! I was also incredibly happy with the service at the shop I bought it from on Robson Street - they were super to work with. Looking forward to riding this bicycle all year round!

Thanks so much for sharing Jasmine. You're lucky to have access to Stanley Park - it's one of our favorites. Enjoy. -Ryan Zagata

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Nantucket Lightship Basket
Cyndi Sexton (Tampa, US)
LOVE IT!

I absolutely love this basket. It is structured so well and really cute! Lot's of room too

Thanks for sharing Cyndi. -Ryan Zagata

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Driggs 3 Speed
William Carmichael (Elkhorn, US)
Love Love Love This Bike

I'm lucky enough to have a commute that's well-suited to biking in a town that's...well, that's more generally not that well-suited to biking. When I went shopping, I was really focused on getting something comfortable, and this bike delivers; the riding posture is super easy-going, and the ride is *really* smooth. There actually aren't enough "o's" in the word "smooth" for how smooth it is. It just sails right along. What I didn't expect was that it would also look as good as it does...I hadn't even got it out of the bike shop that the Brooklyn Bicycle Co. sent it to for assembly before somebody remarked how pretty it was (and let me note in passing: the "Buy &Ride" program is brilliant). Had somebody in a work meeting comment on how sharp-looking it is. I posted a picture of it online and got the response "Super clean and dapper!", which seems to cover it pretty well.

So, in a nutshell: I'm not an experienced enough bicyclist to give you a good assessment of the technical details on this thing. But I CAN say that I'm having a blast riding it, that it draws all kinds of good attention, and that when you factor in the convenience of the shopping experience I can't imagine doing any better for the price.

Thanks so much for sharing such thorough feedback William. We are glad you're finding your Driggs to be smooth. -Ryan Zagata

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Commuter Bundle
Brian Hunter (Indianapolis, US)
What a wonderful bundle of goodness!

I bought this to go along with my driggs 3 speed I had on order and couldn't be happier. The bell is just right, the lock is sturdy and makes me feel secure about keeping my bike safe, and the lights work just fine. Not so bright to light my path at night but definitely bright enough to help others in cars see me. About the lights. One shipped defective and I got on the chat app here on the brooklyn bicycles site-which is run by real people and not some bot-and Alex got me a replacement in the ail in less than a week. Great products and great service! Highly recommended.

Thanks Brian. We just launched new lights that will very much light your path at night and they're rechargeable. Appreciate you sharing your feedback. -Ryan Zagata

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Commuter Bundle
Bill (Dover, US)
Integrity

When a company delivers what they promised, and in perfect condition, they must be thanked and applauded.
I couldn’t be happier with my two bicycles and accessories.
Thank you.

Thanks so much for sharing Bill. We appreciate you sharing your experience and we're thrilled you're enjoying your bikes. -Ryan Zagata

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Willow 3 Speed
Lauren Guada (Wesley Chapel, US)
Loving it

As someone who hasn't ridden in over 40 years, this bike made for an easy adjustment back into flow of riding. I was nervous at first but thought it best to pull the trigger and let that be my motivation to get back on the horse. The ride is smooth and the seat is comfortable. I'm still learning to turn corners but with practice I'm sure I'll feel more confident. No regrets.

Thanks for sharing Lauren. We're glad you're back out riding. -Ryan Zagata

★ Customer Reviews ★

In the words off our customers...

1047 reviews
94%
(979)
4%
(44)
2%
(16)
0%
(4)
0%
(4)
F
City Bike Helmet by Thousand
Frances (Belmont, US)
Scooter Perfect

I bought this for my scooter-loving boyfriend. The look and function is PERFECT for scooter use. The snap allows quick-on-off for the urban transit connections and zipping to meetings in the city. The brim is just enough to prevent glare while still keeping the helmet compact for errands and trips to the grocery store. And did I mention that he LOVES the look of it? He said it distinguishes him from the bike crowd in a very smart way.....Still kicking it at 60!

Thanks so much for sharing Frances. We're glad you're finding many uses for the helmet. -Ryan Zagata

L
Nantucket Lightship Basket
Lindsay (Sarnia, CA)
Love it!

The perfect size and just what I was looking for. The shape of this basket stores my things securely and has a lot of room inside.

Thanks for sharing Lindsay. We're big fans of Nantucket Baskets as well. -Ryan Zagata

R
Bedford 8 Speed
Raphael Roos (Spicer, US)
Ride in style

In a sea of boring bikes, I found Brooklyn bike, and I couldn’t be more happier with my Bedford. The city ride is so smooth, and can’t help but notice the heads turning when I ride by :)

Thanks so much for sharing Raphael. We're thrilled you're enjoying your Bedford. -Ryan Zagata

B
Brooks Proofide Leather Dressing
Bill Ghormley (Mesa, US)
110%

Shipped quick and received perfectly

Thank you for sharing Bill. -Ryan Zagata

B
Swept Back Handlebars
Blake Hebold (Falmouth, US)
Great Handlebars!

As a young bike mechanic I don’t have preferred bike component retailers. But these are perfect bars for cruiser vibe bikes. Everything (grips, brake levers etc) fit according to measurements. Great product, highly recommend it!

Thanks so much for the kind words and acknowledgment Blake. -Ryan Zagata