Brooklyn Bicycle Co. Reviews

I really like the swept back handle bars. I just wish that I could have had the option of having them come with original bike order rather than having to order them in addition to the bike which came with the other handle bars. Why not let people choose which handle bars they like?

Just wanted to drop a note to say my birthday bike has been assembled, picked up and road-tested. I adore it!! I asked my wife to find the perfect bike for me and after researching, she came up with Brooklyn Bicycle's Franklin model. It is indeed, the perfect bike for me. The whole process from start to finish (including personal service from founder Ryan and having the bike professionally assembled as part of the price) was exceptional. Thanks for the great product!

The bike made it before the expected date and was ready to ride. The shop they partnered with also helped me get started (which as a first-time bike rider was helpful).

Overall the bike is amazing, it arrived with a few nicks in the paint (which I didn't think was worth the time it would take to get a replacement), and the brakes keep making a screeching noise (but that might be a thing bikes do). Love the handle bars, and have gotten a few compliments on the bike!

First thing first, this is a very aesthetic bike and you're going to get a lot compliments on it. It's a solid frame road bike so make sure you know the terrain you're going to be using it on, no off-roading obviously. It's great on the roads and has a surprising amount of power.
My experience with this bike was not great to start though and I rolled unlucky when I originally got it, and had derailleur issues. Which was resolved by a visit to the partner shop and then later on a visit to a local shop. I need to give huge props to the customer care team especially Danielle, whose hard work and communication made what would normally be a rage inducing experience pleasant. I've been using it pretty much daily over the last few months, putting it through its paces to make sure the issue has been resolved. Now it's one of my favorite bikes I've ever owned, and was well worth the investment. I'd recommend this bike to just about anybody, although I might suggest looking into the internal gear options over the derailleur if possible.

It’s a lovely bike and lighter than expected. I enjoy the more upright position so much!

These handlebars look great but the bar end shifters I meant to install won't fit since the diameter of the holes are very small. A huge bummer but I guess I should have anticipated this issue.

Franklin arrived along with beautiful Autumn weather....A pleasure to ride and it has taken its rightful place in my bicycle line-up.
Thanks to Ryan and his crew for the great customer service and follow-up.

It was fun riding a bike again! I love the look of it and even after riding it for a month still looks amazing! Very nicely made

Our experience buying this bike and the bike itself were both really good. The bike was shipped to our local bike shop quickly and without a hitch. The bike itself is just beautiful. We bought this for an 11 year old girl. She loved it right away.

I love this bike! It ride’s so smooth. It’s my first commuter. The gears shift like butter. It’s so comfortable. It shipped so quickly and was perfect from the start. We bought 2 and have already put about 30 miles on them. Taking them to Cape Cod and Martha’s Vineyard this weekend for my birthday. Everyone loves the color and the look. I couldn’t be happier.

I am very happy with my Bedford 8 speed! Beautiful bike that came just as pictured. Quality of seat and handle bars are very good. The seat is also very comfortable. I use the bike for my commute (10 miles one way). I’m a recreational biker but the 8 speed does wonders for my commute to make it an east ride. Not the lightest bike, but for an 8 speed sleek bike, not bad in weight-I’m still able to carry it up and down short flights of stairs without hassle. Assembly and delivery to my door were so easy and a huge reason why I purchased this bike. Only hassle was my service delivered without assessing my height. But was easy to find a bike shop to adjust for me. Other bike companies tack on a large fee for the assembly for an already expensive bike, and even then they required pick up. Overall very happy with price point for the comfort, ride quality, aesthetic, and easy delivery experience.

Purchased the Brighton 7 Speed Cruiser and was definitely not disappointed! My first ride was a 26 mile ride along the south shore bike path of Long Island and not only was it very enjoyable but the ride was very comfortable! If you are considering this bike, it's a slam dunk! Enjoy!

The Virginia countryside is not normally the playground of Brooklyn bicycles. But my Franklin does well here after a few minor modifications and add-ons. With a quill stem (silver, of course) allowing for a lower handlebar, this step-through moves at a good clip, even when there's a headwind. It's also the kind of bike you can't just park and walk away from. After a few steps, you have to turn around and give it an admiring look. It's that stylish. Great job, Brooklyn!

Sorry--meant "Brooklyn" not "Boston"! My brain just wasn't engaged!

I use it to cover a milk crater. Very solid built. Good amount of flexibility as well.

This is an incredible bike. The fit is perfect and I look forward to riding for many miles. I always struggle with hand pain so I did add the upgraded seat and swept back handle bars. They were both great additions that allowed me to be more upright. The color is beautiful as you can tell in the reference photo. I appreciated the customer service and quick shipping of the bike. I would highly recommend this bike and this company.

After enjoying my Roebling for about 4 years now, I decided I wanted something more laid back and fun to ride. I chose the Franklin 8-speed because of the design and upright handle bars. The minute I test rode it at my local bike shop, I knew this was the one! The price point is reasonable for what you're getting, its comfortable, stylish and its quality built. I'm debating on whether I should keep my Roebling because it's also a great bike, but more for city commuting.

Bought this step through for the purposes of putting a child seat on the back. The reason I bought the step through was so I don't kick the kid's everyime I get on or off. In that regard, it is perfect. The 3 speed is perfectly adequate for NYC; no hill is so steep here that more speeds are necessary.

Only complaints are really nitpicks. I wish the clasps that held the brake cable were enclosed; my cable keeps coming out and rubs against the chain as I ride. Also, It would have been nice if, when purchasing, one could choose the type of handlebars come with it. I would have loved the swept back handle bars, but its too much trouble to order and bring back to the bike shop to be redone.

Customer support is excellent and the bike rides well. I would definitely recommend this bike

This is the first new bike I have owned in 30 years. I have always had used bikes because new ones don't last long in NYC. It is light and uncomplicated making it easy to carry up the stairs and into my destinations. Because it is stylish and classic nobody minds. Once I've had it a few years and it has garnered an urban patina then I will lock it on the streets. But not overnight. Never overnight. It's fast. The protected bike infrastructure in NYC has improved. I use it to travel much further than I ever did before. I often go weeks without using the subway. (Which continues to get worse, not to mention that one can catch a deadly disease). It is well constructed. It is dependable. I smile whenever I see it. My Bedford bike is my new friend. I highly recommend it.

Very cool bike! My Wife loves it. I wish I would have known about the clicking sound the 3-speed internal hub makes- (it's totally normal according to Shimano, just unexpected).

An electric CitiBike and I collided barely three days after I got this bike. Took me about three days to get things like the seat, brakes, gearshift, and so on back into working order—but my god, does she ride not just like brand new, but like the kind of bike I think I always imagined bikes were supposed to feel like ever since I learned how to ride. She has almost too many gears for riding around Manhattan (thus why that CitiBike and I aren’t the best of friends), but I cherish her. Absolutely delightful to ride

If I could give my Brooklyn bicycle 6 stars, I would. Wait... I will! ⭐️⭐️⭐️⭐️⭐️⭐️

I wanted a bike for my short commute to work and after doing extensive research I came across the Bedford 8. I wanted to try it out before buying it, but after reading more about the company and other reviews I went ahead and just purchased it. Bike arrived about two weeks later at my LBS. It's been such a joy to ride to work and I love the Army Green color. The 8-speed really helps on the hills coming back home. Now I want to get the rack when it becomes available again. Great buying experience and bike!

I bought these as a crash replacement. I liked the original Relaxed Ride bars that came on my Bedford. So there was no reason buy another kind of bar. The original bars took a bad hit in a hard crash and I did not trust them any more.

Unfortunately my clear light was defective, but easy enough to resolve via customer support.
Red light works fine, bright and appears well made