Brooklyn Bicycle Co. Reviews

I absolutely adore my Bedford 3 Speed in green! It understandably took quite some time to get it (placing an order and picking it up at the excellent Silk Road Cycles in Greenpoint) as these bikes are popular, but I am exceedingly glad that I waited. Comfortable, stylish, dependable, well-built and works like a charm. Shifting is simple, hills have been no problem. Really an excellent bicycle and a total pleasure to ride; I've been inspired to ride more and more. Also delighted to buy from a local Brooklyn company and a local Brooklyn bike shop. Highly—repeat highly—recommend!

I rode my Bedford 55 miles on the Putnum trail and matched hybrid bikes for speed. It was super comfortable. The gearing was enough to master the hills. My friend asked me the next day how my backside felt. I felt no discomfort at all from the day before. It's a pleasure to ride and its probably the bike I've loved the most.

I've been lookin for a vintage saddle for AGES until I came across this company. I bought this saddle for my commuter bike to give it some spice, I wasn't quite sure what the quality would be like considering the affordable price. I was proved wrong! The saddle is the perfect blend between comfort and style and the materials used feel and look amazing. I tip my hat to you good lads, thanks for helping me out with my vintage bike project!

We purchased this basket to coordinate with my sister’s Brooklyn bicycle. I initially wanted the metal basket which was out of stock so I bought this instead. It’s so perfect, we could not be happier. Because there are no holes, like with the metal basket, everything stays in the basket when riding. This is important because my sister rides exclusively with my 3 year older kid son, so there are usually small toys, stuffed animals, children’s water bottle, etc: that accompany the rides. Plus the rocks, pine cones, etc. that are collected along the way. It’s so sweet watching them ride together!

Fast delivery, product exactly as specified.

Great helmet, adjusts easily and stays put. Looks good, fits great, not too hot in the August heat, easy to wear with a ponytail. Cannot recommend more highly!

I cannot even begin to tell you how much I love this bike and this company. I work as a Physician Assistant at a cancer hospital in the UES and started biking to work when the pandemic hit since I was working specifically with COVID patients and didn’t feel comfortable taking public transport for fear of inadvertently spreading it. Initially, I used Citibike, but it’s often difficult to find available bikes nearby after my shift ends. After some research, I reached out to the team at Brooklyn Bicycle to inquire about when they might have a Bedford 7 available - and I am SO GLAD I DID. The team at Brooklyn Bicycle are not only incredibly friendly, they went above and beyond to help me get set up with an incredible ride (which they really had no reason to do, given the likely overwhelming amount of business this pandemic has dropped on their doorstep). They offered to add me to a waitlist for the size and color bike I wanted, they updated me with any information they had regarding the next pre-order and when it looked like one might be available they updated me constantly on its status - and didn’t send me an invoice until it was assembled and they saw for themselves that it was in perfect condition. I picked it up yesterday and had the pleasure of meeting the owner Ryan (who could not have possibly been a more pleasant human) and my ride home was absolutely wonderful! The Bedford 7 rides like a dream - and is about 20lbs lighter than your average citibike. I cannot recommend this bike or this company enough. Thanks Danielle and Ryan!

The crate looks fantastic and was very easy to mount. Could not be happier. I bought a 17x17 Cargo net and it fits perfectly clipped to the bottom of the crate to keep everything secure.

I ride my bike for groceries, shopping, takeout, and pretty much everything else, and this rack has been good for all of it. Compared to the rear racks that lots of my friends have, having a front basket style is way more convenient since I can just thrown bags or takeout containers on easily. I really wanted a rack like this instead of a cheaper basket for carrying heavy things like packs of beer, and it definitely does that job well. I weaved an old belt through the wood slats that I use to quickly cinch down any loads, which has worked great. I had to use p-clamps to install it to my fork, but it seems like a strong fit. The next closest rack that I could find was more than twice the price of this one, so I'd say that this rack is pretty great.

I love it. Light and good looking. A great pleasure to ride it daily.

Not a day goes by when I ride my FIXIE here in Manhattan that someone doesn't comment on what a great looking bike. It's a great Bike, I bought from the smart folks at Bicycle Habitat in Chelsea....thanks all. It's my second Brooklyn Bike....I gave my first to a co-worker in Brooklyn in the height of the Pandemic, he had no way to get to work (didn't want to ride subway), he rides it everyday and is now a confirmed biker... and loved his Brooklyn Bike!

Enjoy, biking in the city.

We're one of many who hopped onto the biking bandwagon during this Pandemic period and couldn't be happier with our new mode of transport and exercise. Despite a longer than usual wait time, we were in touch with Kimberly from Customer Service who did an incredible job relaying all the updates and responding to each of our notes with care and empathy. Our bikes are gorgeous and exactly as we envisioned them. Lightweight too which is key for a 3rd-floor walkup. The mud and puddles here in wet NC don't mesh with the white wheels ;-) but a bike is meant to be ridden, right? Thank you Brooklyn Bicycle!

Classy and sturdy, the wooden crate is a wonderful (and useful) addition to my Bedford. High-quality craftsmanship comes standard at Brooklyn Bicycle Co.

Classic grips made in England. A real luxury. Highly recommended.

I ordered a tin of proofide for my new Brooks saddle. I messed up my address and combined the zipcode of an old address with the rest of my current address, so my package went into shipping limbo for a while. Kimberly at Brooklyn Bicycle Co was incredibly helpful in making sure it still got to me eventually.

The proofide's good too.

My wife loves her new wooden bike crate. Exactly the old style look she was seeking for the back of her bike.

love the lights

This is the first bike I’ve purchased in probably 12 years, and it is by far the best bike I’ve ever had. The quality is outstanding, and it rides like a dream. I’ve been wanting a Brooklyn Bike Co. bike for a few years now and it is definitely the best purchase I’ve made in a while. Top notch bike!

At first found it more decorative than not. Now I use it more. You should include a bunggy cord with

Back in April, my boyfriend and I were looking to get bikes. Since we’re local, Ryan went above and beyond and let us stop by the showroom (masked of course!) to get a better look at the bikes. We both decided on Franklin 7s even though they were sold out. We finally got them this week and WOW. These bikes are incredible — 100% worth the wait. We’ve already put a lot of miles in them and it’s only been a few days! Not only do the gears make hills feel like nothing, getting the bikes in and out of our apartment is a breeze because they are so light. And the riding posture is SO comfortable. We can’t wait to ride them to the beach and everywhere in between! Thank you Ryan and everyone at Brooklyn Bicycle Co and Silk Road Cycles — for an incredible product, unmatched customer service, and for making this neighborhood even more of a delight to live in.

Brooklyn Bikes

After borrowing my wife’s Driggs for a good hunk of the last year, I went ahead and got my own this summer. This is a great all-around bike that is going to see a lot of duty scooting around town, hauling groceries, trying to keep up with the kids, and just getting out of the house for no reason.

For starters, I’m guessing that the biggest apprehension to grabbing one of these is the idea of buying a bike without kicking the tires. Two things on that. First, we had our bikes built up at two different bike shops, and both let us know that they were impressed with these bikes, commenting on the quality of the manufacturing and components. For our second Driggs, the mech who built it up also unboxed it. He gushed about the packaging and the care that went into safely and securely getting everything in and out without so much as a hint of a scratch. So don’t let online shopping be a reason not to go with Brooklyn.

If my wife had not snagged a Driggs last year, I don’t think it would have been my first choice. I’ve just always been into the more aggressive look of a flat-barred bike like the Bedford or the Wythe. But there is something freeing about the attitude of the Driggs. Its not a full-speed ahead, tuck position, dragging your knee on the ground when you turn kind of a bike. It’s more like a natural extension of your self in cruise-mode.

The combo of a three-speed internal with 700x35 tires is a sweet set-up for most every urban situation, unless you have significant hills. You’re not going to be jumping curbs, but you’re also not going to fear the occasional pothole.

The Driggs only comes in two sizes, and I fit dead center between the two. Between the sizing guide to get you started and the adjustability of the seat post and stem, you have a decent amount of room to get a dialed in fit.

I have read that the vegan leather handlebars and saddle can get a little slippery when wet, but I haven’t found that to be true. My wife has the Selle Royal Touring, and I have the retro Spring Comfort, and I like them both equally. I was actually planning on upgrading to a Brooks, but I just can’t justify it, because the existing combo looks so good together.

The only problem I’ve had since getting it has been deciding on whether to put a rack on the front. On the back end, you can’t go wrong with any of the myriad rack trunks out there. On the front, I’m trying to decide between a utilitarian basket or a low-profile carrier just big enough for a six-pack. It’s a tough decision, but again, I’m pretty sure there isn’t a wrong answer.

All in all, we just couldn’t be happier with these bikes.

Great service, fast friendly.
They went beyond my expectations, very
Professional, clean look ,made strong,
Great price. Not like other disappointment
Alot more money just to send back .
It,s the clean look I has after .
Beyond happy , to the grocery store in
Style, my grocery safe no worries.
Thank you ! Brooklyn Bicycle.

Great service and quick delivery. Haven't got my bike yet to mount, but it is jusy what my wife had in mind for a basket.
She loves it even t is jst on my file cabinet. Thanks for your wonderful service.

Turned my around town bike into a grocery getter. The size of the rack is great, and I’ll typically load my u-lock, a book, and have ample room to pick up some food togo and hit the park.
The wood is a bit on thin side, but surprisingly strong and sturdy. Couldn’t find a cooler looking rack and happy with purchase.

When the rack shipped, initially the one piece of the hardware kit was not included. I reached out to the staff and they were quick to respond and send a complete kit and included a cool tote. I really appreciate the service and care.

The basket is the perfect compliment to my Townie cruiser. Ordering was easy and received delivery timely - even during a very difficult retail period. I couldn’t be happier!