Brooklyn Bicycle Co. Reviews

Based on 1191 reviews
Franklin 8 Speed
Judith Brysk (West Bloomfield, United States)
Biking again

Pretty, easy to ride bike. I didn't want 20+ speeds. Bike shop that did assembly adjusted everything for me. Love it.

Thank you Judith. We are glad you're enjoying your Franklin. -Ryan Zagata

Franklin 3 Speed
Angelica Hurtado Delgado (Chatham, United States)
Franklin 3-Speed

Have been using my new bike almost every day for the last two weeks. Am very happy with it. It’s a great combination of function and aesthetics. The team was helpful recommending accessories, and the process of having it sent to a local shop was very easy. Five stars all around.

Thank you for sharing Angelica. We're thrilled you are loving your Franklin 3 and we appreciate you acknowledging your experience with the team. -Ryan Zagata

John Hudson (Washington, United States)


Thank you for sharing John. -Ryan Zagata

Uptown USB Rechargeable Bike Lights
Dan S. (The Bronx, United States)
Sturdy, Bright, and Easy to Use

I've had my lights for several months now and they are fantastic. They're bright, easy to change between modes, and installation was a breeze. Buying a couple sets for stocking stuffers; these make a great gift!

Thank you for your review! We're glad to hear that you're happy with the Uptown USB Rechargeable Bike Lights - they're definitely a great gift! -Ryan Zagata

Uptown USB Rechargeable Bike Lights
Al (The Bronx, United States)
Great lights, Quick Shipment

Received these the next day. They feel durable and I like that they came with an extra mounting strap. They are also blindingly bright.

Thanks for sharing Al. Please avoid staring directly into those lights. -Ryan Zagata

Derail (Pittsburgh, United States)
Excellent Bike!

Loving the Roebling so far! It looks awesome, rides super smooth and it's fast! My wife is complaining because she can't keep up with me like she could with my old bike. Lol

Thanks for sharing. While we aren't advocates of leaving your spouse behind, we'll be happy to shoulder the blame in this instance if it keeps the relationship intact. -Ryan Zagata

Willow 3 Speed
alexandria petrusich (Wellesley, United States)

Willow 3 Speed

Thanks so much for sharing Alexandria. -Ryan Zagata

Willow 3 Speed
Claudia (Dexter, United States)
This is our 2nd Willow

I bought a Willow during Covid and liked it so much that we now bought a 2nd one for our daughter. We're lucky to have a mobile bike service that works with Brooklyn and after assembly, they dropped the bike off at our house and made sure seat height and everything is correct. Great service and great bike!

Thank you for sharing your feedback and photo Claudia. We appreciate your repeat business and are glad you're enjoying your bikes. -Ryan Zagata

Wythe Fixie Bike
Rob Lybarger (New York, United States)
Great Bike

Haven’t been off this bike yet.

Thanks Rob. You've somehow found our most coveted feature, making the bikes impossible to dismount. All jokes aside, we are thrilled you're loving your Wythe fixie bike. -Ryan Zagata

Franklin 8 Speed
Mathangi Chandramouli (Pittsburgh, United States)
Best Experience to date

I had a mountain bike in the past that was very difficult to manage and got turned off biking. Recently moved to a new city and had an urgent need for a functional commuter bike. The entire process with Brooklyn Bicycle was seamless and unbelievably helpful! The consultation was very helpful in choosing my Franklin 8, and they were able to expedite my bicycle process so I could start work on time! More than a month later, I’m in love with my bicycle, and take it everywhere!

Thanks so much for sharing Mathangi. We appreciate you acknowledging your experiences both pre and post purchase. Glad to hear you're enjoying your new city bike. -Ryan Zagata

K Bozek (Yorktown Heights, United States)
Back on the bike

Easy transaction along with great help from the staff in selecting my new bike.

Thanks for the review! We're glad you're enjoying your new bike. -Ryan Zagata

Brighton 7 Speed Cruiser
Matt, Boone NC (Boone, United States)
My wife loves it.

The purchase experience was easy. It was shipped quickly and assembled at a local bike shop with no add’l cost. Neither was there any shipping cost.
At first glance, my wife loved the color. At first ride, she was hooked. The bottom line is it’s comfortable. We took it on our anniversary trip on which she rode it three consecutive days after not having ridden for quite a while. She wasn’t sore a bit, just really enjoyed the bike. Good choice for a great anniversary gift.

Thank you for sharing Matt. Happy Anniversary and we're thrilled our Brighton 7 was a hit. We also appreciate you acknowledging the service level you experienced. -Ryan Zagata

Commuter Bundle Plus
Mathangi Chandramouli (Detroit, United States)

Very helpful, fits bike, it’s amazing!

Thanks for sharing Mathangi. Glad you're making good use of your commuter bundle. -Ryan Zagata

Franklin 8 Speed
Jim Swiger (Woodbridge, United States)
Excellent Bike!

This bike is a perfect fit for me!

Thanks so much for sharing Jim. We're thrilled you're enjoying your Franklin 8. -Ryan Zagata

A.S. (Brooklyn, United States)
Easy and great quality

Loved that they send the bike to a local bike store and the store assembles it for you. Bike quality is great, and has a smooth ride.

Thanks for sharing Andrew. We're thrilled you had a great experience with our partner and that you're enjoying your Roebling bike. -Ryan Zagata

Swept Back Handlebars
scott smolla (Omaha, United States)

Great bars and fast shipping

Thanks for sharing your feedback Scott. -Ryan Zagata

Brighton 7 Speed Cruiser
Frank Williams (Denver, United States)
So happy with my Brooklyn

The bike is fantastic, and the experience was top notch. Brooklyn really delivered a terrific bike, and their choice for a local bike shop was great.

We appreciate you sharing Frank. Glad you are enjoying the bike and had such a great experience with our partner shop. -Ryan Zagata

Brighton 7 Speed Cruiser
Kevin Marsh (Beaverton, United States)
Great Bike

Great Bike, light & easy to ride.

Thanks for sharing Kevin. We're glad you're enjoying our Brighton 7 Cruiser Bike. -Ryan Zagata

Brighton 7 Speed Cruiser
Laura Cheek (Newnan, United States)
Gloss Coral Perfection

I love my new bike, it rides so well, smoother than any bike I've owned. The purchase process was so easy as it was shipped promptly, put together and ready for pickup at my local shop. The bike is also very very pretty! Love it!

Thank you for sharing your feedback Laura. Our Brighton 7 cruiser bike is a fun ride. -Ryan Zagata

Wythe Fixie Bike
Tom M (Silver Spring, United States)
The perfect bike for short city commutes

I purchased this bike to cycle from my home to my work downtown. It is a nine mile commute. If I work late and decide I don't want to cycle home late at night and in the dark I can easily haul the bike up steps or the escalator to the DC Metro and cycle the final mile home. The bike exceeds my expectations for its quality, lightness and performance. Simple yet elegant!

Thanks for sharing Tom. We designed our Wythe fixie bike for exactly the reasons you shared. -Ryan Zagata

Bedford 8 Speed
Aaron (Los Angeles, United States)
Great bike & great company!

I’ve ridden my new bike almost every day since I received it the beginning of July, and it’s been an absolute pleasure. I use it for my daily commute (only 4 miles one way) as well as most of my errands, and I use the Topeak rear rack to carry everything. It’s a very comfortable bike, and the 8-speed range is perfect for my area where it’s relatively flat with a few small hills here and there. It’s a well built bicycle, with quality components that are simple and robust.

Brooklyn Bicycle Co. was an absolute pleasure to purchase from as well. Everyone I interacted with was very helpful and accommodating. The bike shipped much quicker than I anticipated, and my local bike shop had it ready to go days before I anticipated (less than 5 business days from order confirmation to riding it home!).

I’ll definitely be recommending Brooklyn Bicycle Co. from here on out.

Thanks so much for sharing Aaron. We are thrilled to learn you're enjoying your Bedford 8. We also appreciate you acknowledging the experience you had with our team. -Ryan Zagata

Jim (Fairfax, United States)

I spent way too much time comparing bikes before buying this one. Like a month's worth of option paralysis. So when I finally ordered the Roebling, expectations were high.
Ordering the bike was a breeze. It was delivered to my local shop and setup faster than I expected. I absolutely love it. I rode an old Pista for a decade before buying this and smoothness of the ride was such an immediate improvement on these rough city streets. Looks great too -- I've gotten a lot of compliments. Huge fan. Five stars. No notes.

Thanks so much for sharing Jim. We are glad to have come out on top and glad your experience with both your bike and our brand validated your choice. -Ryan Zagata

Willow 3 Speed
Cheri Anderson (St. Petersburg, United States)

I really wanted to find a stylish, lightweight, hybrid bike for riding around my new hometown. I ordered the Willow 3 and love it! Customer service has been incredible as well!

We appreciate you sharing Cheri and we're thrilled you're enjoying your new Willow 3. -Ryan Zagata

Franklin 8 Speed
Alex King (San Jose, United States)
Great Commuter Bike

Ride my bike to work everyday and I love it.

Thanks so much for sharing Alex. We're glad you're getting so much use out of your Franklin 8. -Ryan Zagata

Swept Back Handlebars
Wilson Fearn (Edmonton, Canada)

These are the best handlebars. I sit up so straight that I feel like the handlebars are my kitchen table. No more back problems and no more life problems, just straight back, all good, all the time. Bike riding: I love it.

Thanks for expressing so much enthusiasm for these handlebars Wilson. We use these on quite a few of our stock models. -Ryan Zagata