Brooklyn Bicycle Co. Reviews

I love the rack. It looks great on my bike, and is great for carrying extra things. However the finish on the wood is not very weather resistant. After only a couple of rides in rain and snow, the finish is starting to flake off.

I love my Lorimer! I learned how to ride just to use this bike for my daily 7 mile commute to work. Perfect for the versatile terrain of the Bay Area and so much better than getting on the bus.

I'm really enjoying the bike, it's comfortable and fun to ride, not to mention the great looks. Having the simplicity of just the three gears is perfect, although I found after a few weeks I was spending nearly all my time in top gear. The default gear configuration is 42 teeth on the crank, 20 on the rear sprocket. I found, at least for the mostly flat area I ride in, this was too low, so I purchased a 18t rear sprocket, which gives you just a little bit higher ratios across the board. I think I would also even be comfortable going as far as 42/16. At 42/18 now I spend most of the time in 2nd gear, pop up to 3rd for top speed, and still only very rarely down to 1st for the steepest of hills. Anyway -- just my thoughts, I love the bike even more at 42/18! Thanks.

Every time I ride my bike here in Manhattan, I get great comments from 'Nice Bike' to 'Looks Italian'. I own three bikes (I commute to work on Bike) and 99% of the time I use my Bedford 3 speed.
It rides great, smooth, it's light and very comfortable. Several fellow bikers have purchased one after testing mine.
'Perfect Commuter"

I ordered the Franklin in hopes to use it as my commuter here in Dallas. I love the frame style and the SeaGlass color is amazing. However, my commute is 14 miles each way with a few moderate hills, and the gearing range on the Franklin 7 was just not robust enough. I was very sad because it's so pretty and the added rear rack made it so much easier than wearing a heavy backpack (especially in the summer). Reluctantly, I had to exchange it and am waiting patiently for my replacement to arrive, which is the Roebling.

Large is a good size and frame for someone who is 5’ 10” or taller.

My Wythe is the perfect marriage of style and substance. I've used it every day on my office commute since I got it home and couldn’t be happier. Beautiful looking bike with an equally smooth ride.
Can't forget to mention how incredibly attentive Ryan and the staff were throughout the process. First class experience from beginning to end.

I had too many bikes stolen when using inferior locks. I now double my bike with 2 U locks. But for those rare occasions where it’s a quick trip to the store, this is a great lock. Lightweight and easily placed into pocket or backpack. I rarely use the cable due to my other U lock. 5 stars. Huh

I've never commuted by bike to work before and am super cautious when diving into something new. So I did my research and Brooklyn Bicycle kept coming up. I loved the design and the price. The Lorimer was perfect for me living in the city as it is able to ride well on the streets as well as the trails with ease. It did take a little longer than I anticipated for the bike to arrive but the customer service responded quickly with updates when it was late. Overall it's a beautiful bike that makes riding to work everyday a pleasure. I would highly recommend this company to anyone looking for a bike. My husband likes my bike so much he'll probably get one too!

I love my bike! It's well designed, well built, and comfortable. Perfect for city riding. It also weighs a lot less than I expected which is super handy.

I've had my Roebling for one week now, and I absolutely love it. The bike is stylish, fast, and REALLY comfortable. I ride around 15 miles a day, I feel great on this bike, and look for excuses to ride it more. I added a back rack and fenders to make the bike more versatile, which is another plus. I can't recommend the Roebling enough. A high quality bike at an excellent price point.
Also, the team at Brooklyn Bicycle Co was very supportive and answered all my many questions. The buy and ride program made getting my bike very easy, and it gave me a chance to get introduced with the coolest, least pretentious bike shop in my city.

Great customer service made the process of buying online easy and I really liked that they worked with my local bike shop for assembly. The bike itself looks great, I had been wanting something vintage and classic looking and it checked all the boxes. Also I appreciated having a lot of the accessories included like fenders, kick stand, and rack which would have been more expensive and more work to add to a different bike. Lightweight enough I can move around as needed. The S/M size was great for me even though I am short with little legs! Glad I optioned up to get the 3 speed Willow instead of the single speed Franklin.

It's a whole different perspective from atop Willow is a beautiful, bolt upright ride. I love it.

This was my first ever bike purchase, and I'm so happy with it! I love my new bike, and I also loved my experience buying it at the Brooklyn showroom. I'm petite (5'1") so I wanted to try out bikes in person to ensure a good fit, as I'd been having difficulty finding a bike where my feet could reach the ground at all and was worried I'd have to go custom. I was pleased to find the size Small in the Franklin & Willow were both fine for me. When I'd looked online I was leaning toward the Franklin, so it was also useful to try them in person because I found the Willow's wider seat & upright posture to be much more comfortable. It was shipped to a store in my neighborhood and assembled there, and I was able to pick it up within the week with no hassles. I've had the bike for a month now and I've gone on several longer rides through Central Park & Riverside Park (still scared of street biking in NYC!), and it's been a pleasure to ride.

My only complaint is a cosmetic one: I wish it came in more colors! I'm not a fan of bright colors so I bought the black, but I love the army green and ivory some other BBC bikes come in -- it would be nice to have more neutral color options on this model. That's a minor gripe, as the black is practical and it is still a beautiful bike.

I really like the bike! Your team and your service is really perfect!Even shipping the bike to LAX was no problem! I took my bike with me to Germany. Therefore I‘m looking forward to find more shops and service partners here in Europe! Thanks for your outstanding help! Great!!!

Awesome bike, quick and comfortable and looks great.

I got these lights because I like how subtle they are. They are easy to attach, and they work great. They aren't super bright, but I use them on the flashing setting and they make it easy for everyone to see me! I've had them now for a couple of months with no issues.

I would absolutely recommend this bike. After being hit by two cars this summer (that swerved into the bike lane without looking - the second of which totaled my bike), I have to admit that I was hesitant to get back on the road, and I wasn't going to settle for anything unless I loved it. When I test drove the Franklin 3 at my local bicycle shop, I was immediately sold. It's a smooth ride, its gorgeous, and the customer service is the best of any company that I know of. I ended up getting it in sea foam green in L (I'm 5'8") and decking it out with the Brooklyn bicycle front and rear lights as well - which I also highly recommend. I commute 16 miles to and from work every day, and I could not be happier. The grips are comfortable, the seat is comfortable, and I can't tell you how many complements I have gotten. My advice? Get it!

A great addition to a great bike.
We took it to Cape Cod and while riding, apparently the screw came loose from the wood bracket and before we noticed we lost one of the two brackets. A longer screw and a nylon lock nut should solve the problem if I can get a replacement bracket.

I love this bike. My husband researched a bunch and we took a gamble ordering a bike online, sight-unseen. I love it! It's so comfortable and different than other cruiser bikes. I have been riding it around our beach town and love that I am the only Brooklyn Bike on the roads. I'm sure not for long... I have it in ivory and I love the look!

I really enjoy my Lorimer, and use it every day for my regular weekday commutes to work, and to the grocery store. The only downside is that the tires are thinner than what I expected (this is not a mountain bike or hybrid). As mentioned, this is great for regular, predictable riding, but you need to be extra vigilant when going on new roads and paths. Since I'm used to mountain bikes, I already got my wheel stuck in between a crack and a groove on the road while riding at low speed thankfully, which I wasn't expecting (that never happened on my mountain bike). The gear-shifting is great, and it handles well on steep hills. The seat that comes with the Lorimer is very comfortable (for women) and the length between the seat and handlebars is just right without straining my back.

I love my bike and I love the customer service I received from Brooklyn bicycles. My bike is beautiful and I feel like I’m 10 years old again! Carefree and happy zooming around town. How magical to choose my bike online and pick up at my local bike shop. I was the envy of everyone at the shop when I rode out on my shiny new bright red Willow! I recommend Brooklyn to everyone!
Amy

This is the second pair I bought (one pair for my son’s Trek, and the other pair for my new Lorimer). Easy to install, easy to turn on, and until daylight savings comes in the morning, they provide just enough visibility

This is the first bike I've owned, and I'm really happy with it. I'm fairly short, so the smaller size feels much nicer to ride than most of the other bikes I've ridden. The matte blue finish is very pretty, and I've gotten a number of compliments. It's perfect for riding to/from work during the week and going on longer bike rides on the weekends. I really love my bike and looking forward to riding it for a long time :)

Bike is great. Local bike shop did a mediocre job on assembly. Bike was dirty on pick up (grease stains on frame that won’t totally go away), but more significantly the rear brake failed on the first ride. It was easy to fix, and an opportunity to teach my daughter basic bike maintenance, but kind of inexcusable.