Brooklyn Bicycle Co. Reviews

Gorgeous bike. Rides beautifully. Easy assembly and pick up process.

Gift card purchase went very smooth.

Obsessed with my bike! It's really comfortable and perfect for cruising around town. The process was really easy and customer service team has been really great at communicating the right expectations on when/how to receive my bike.

It gets the job done is all I can say. like some of the other products I purchased from BBC it arrived damaged and is much cheaper quality than similar products out there.

Despite having a couple bikes arrive with damage, the customer service at BB was great. When I finally received the bike, I was extremely disappointed with the bike shop chosen to assemble the bike. They were zero percent interested in helping me and when I indicated that I was there to pick up the bike, the rolled it up and walked off. No help to the car or anything and given the shop had stairs and no automatic doors, I had a hard time getting to the car. Even when I asked about putting the rack on, they quoted an exorbitant price which was essentially asking me to leave. Needless to say, once I found the appropriate allen wrench, I had to adjust everything myself since the seat was way too high and the handle bars weren’t aligned. Accessories were a breeze to install once I looked up online which makes the bike shop quote truly insulting for a 5 min job (4 of which was finding the wrench).

I am 5’2” and full figured and this bike was a great match for me once I made the adjustments. I ride around my moderately hilly neighborhood and round trip to the tennis courts.

I recommend the bike but take pause on whether I would want to go through that experience again. I was hesitant to purchase a bike online and due to that shop, it was with good reason.

I know I should be praising the safety this helmet provides for me cabaza but it just looks so freakin cool too. Mine is in stealth black. Awesome, it fits well, is easy on and off and I love the way it attaches to my lock.

Hi,
Great little lights, I'm sure they'll be easy to use and provide the illumination for others to see me. I've tried them out inside and outside but not yet on my bike (Franklin 7) as it doesn't arrive for another month or so. Can't wait.

Exactly what I was looking for. I bell that isn't annoying.

I love it. Can’t wait to mount it on my new bike although still waiting for my bike.

These handlebars are exactly what I’ve been looking for for years. They allow me to ride in an upright position, much like on a Dutch Bike, which I find more comfortable. The bars fit my bicycle with no trouble, are beautifully finished, and they arrived packaged well and on time. I am most impressed.

The light metal casings make them incredibly durable and the ability to "pop" them in and out of the rubber attachment strap is GENIUS.

This saddle is the same one ridden by millions of Dutch and Danes for a reason. It's supportive without drama. I ride mine nearly 30 miles daily in regular clothes. The padding is not like normal gel, it's far superior. It eliminates hot spots. The springs let the saddle rock with your hips.

If you're thinking about a Brooks for style, get this first. It's fit and forget, looks retro, durable, and inexpensive.

Setup is a little unconventional. Slightly nose down works best. Basically you want it level when you sit on it and the springs compress.

I ride on dirt roads with mine on my Driggs all the time. Far better than any sportier saddle.

I absolutely adore my Bedford 3 Speed in green! It understandably took quite some time to get it (placing an order and picking it up at the excellent Silk Road Cycles in Greenpoint) as these bikes are popular, but I am exceedingly glad that I waited. Comfortable, stylish, dependable, well-built and works like a charm. Shifting is simple, hills have been no problem. Really an excellent bicycle and a total pleasure to ride; I've been inspired to ride more and more. Also delighted to buy from a local Brooklyn company and a local Brooklyn bike shop. Highly—repeat highly—recommend!

I rode my Bedford 55 miles on the Putnum trail and matched hybrid bikes for speed. It was super comfortable. The gearing was enough to master the hills. My friend asked me the next day how my backside felt. I felt no discomfort at all from the day before. It's a pleasure to ride and its probably the bike I've loved the most.

I've been lookin for a vintage saddle for AGES until I came across this company. I bought this saddle for my commuter bike to give it some spice, I wasn't quite sure what the quality would be like considering the affordable price. I was proved wrong! The saddle is the perfect blend between comfort and style and the materials used feel and look amazing. I tip my hat to you good lads, thanks for helping me out with my vintage bike project!

We purchased this basket to coordinate with my sister’s Brooklyn bicycle. I initially wanted the metal basket which was out of stock so I bought this instead. It’s so perfect, we could not be happier. Because there are no holes, like with the metal basket, everything stays in the basket when riding. This is important because my sister rides exclusively with my 3 year older kid son, so there are usually small toys, stuffed animals, children’s water bottle, etc: that accompany the rides. Plus the rocks, pine cones, etc. that are collected along the way. It’s so sweet watching them ride together!

Fast delivery, product exactly as specified.

Great helmet, adjusts easily and stays put. Looks good, fits great, not too hot in the August heat, easy to wear with a ponytail. Cannot recommend more highly!

I cannot even begin to tell you how much I love this bike and this company. I work as a Physician Assistant at a cancer hospital in the UES and started biking to work when the pandemic hit since I was working specifically with COVID patients and didn’t feel comfortable taking public transport for fear of inadvertently spreading it. Initially, I used Citibike, but it’s often difficult to find available bikes nearby after my shift ends. After some research, I reached out to the team at Brooklyn Bicycle to inquire about when they might have a Bedford 7 available - and I am SO GLAD I DID. The team at Brooklyn Bicycle are not only incredibly friendly, they went above and beyond to help me get set up with an incredible ride (which they really had no reason to do, given the likely overwhelming amount of business this pandemic has dropped on their doorstep). They offered to add me to a waitlist for the size and color bike I wanted, they updated me with any information they had regarding the next pre-order and when it looked like one might be available they updated me constantly on its status - and didn’t send me an invoice until it was assembled and they saw for themselves that it was in perfect condition. I picked it up yesterday and had the pleasure of meeting the owner Ryan (who could not have possibly been a more pleasant human) and my ride home was absolutely wonderful! The Bedford 7 rides like a dream - and is about 20lbs lighter than your average citibike. I cannot recommend this bike or this company enough. Thanks Danielle and Ryan!

The crate looks fantastic and was very easy to mount. Could not be happier. I bought a 17x17 Cargo net and it fits perfectly clipped to the bottom of the crate to keep everything secure.

I ride my bike for groceries, shopping, takeout, and pretty much everything else, and this rack has been good for all of it. Compared to the rear racks that lots of my friends have, having a front basket style is way more convenient since I can just thrown bags or takeout containers on easily. I really wanted a rack like this instead of a cheaper basket for carrying heavy things like packs of beer, and it definitely does that job well. I weaved an old belt through the wood slats that I use to quickly cinch down any loads, which has worked great. I had to use p-clamps to install it to my fork, but it seems like a strong fit. The next closest rack that I could find was more than twice the price of this one, so I'd say that this rack is pretty great.

I love it. Light and good looking. A great pleasure to ride it daily.

Not a day goes by when I ride my FIXIE here in Manhattan that someone doesn't comment on what a great looking bike. It's a great Bike, I bought from the smart folks at Bicycle Habitat in Chelsea....thanks all. It's my second Brooklyn Bike....I gave my first to a co-worker in Brooklyn in the height of the Pandemic, he had no way to get to work (didn't want to ride subway), he rides it everyday and is now a confirmed biker... and loved his Brooklyn Bike!

Enjoy, biking in the city.

We're one of many who hopped onto the biking bandwagon during this Pandemic period and couldn't be happier with our new mode of transport and exercise. Despite a longer than usual wait time, we were in touch with Kimberly from Customer Service who did an incredible job relaying all the updates and responding to each of our notes with care and empathy. Our bikes are gorgeous and exactly as we envisioned them. Lightweight too which is key for a 3rd-floor walkup. The mud and puddles here in wet NC don't mesh with the white wheels ;-) but a bike is meant to be ridden, right? Thank you Brooklyn Bicycle!

Classy and sturdy, the wooden crate is a wonderful (and useful) addition to my Bedford. High-quality craftsmanship comes standard at Brooklyn Bicycle Co.