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These bikes are beautiful and well made. Very comfortable, light and easy to ride. My husband and I love them.
Very helpful staff. They answered all my questions and helped me to surprise my husband.
Thank you for sharing Omana. We enjoyed lending a hand. Great photo! -Ryan Zagata
Was hoping to avoid using a milk crate and wanted something with a little more style to run to the grocery store etc, this is perfect.
I had to buy 2 different screws but that’s because my rack is different.
I’ll see how it holds up.
Thanks for sharing Lennie. We're glad it's functioning as expected. Great photo! -Ryan Zagata
This bike is exactly what I wanted - easy to ride, comfortable, and pretty! I love the way I feel while running errands or rambling about my neighborhood. It’s a nice ride, and I’m grateful to own this stylish beauty!
Thanks so much for sharing Erica. We are glad you're enjoying your new Franklin 8. -Ryan Zagata
This is the first bike I’ve owned as an adult, so I’m not exactly an expert on them. What I can say is I’ve had no complaints with the ride after 20+ miles, and I’ve gotten quite a few compliments on the looks. I also added the commuter bundle and rear bike rack (that my local shop assembled for me) - it’s been really handy having a bike lock that comes with a way to secure it to the inside of the frame and the bell and safety lights are also really nice.
All that being said, the buying process alone was enough of a reason to get me to pull the trigger. I’m a taller guy (6’4’’) so I sent a message to customer service asking their opinion on the right bikes for my height. The literal president of the company (Ryan) emailed me back within 60 seconds and was very responsive to multiple follow-up questions. The coordination with my local shop also could not have been better. My bike was ready 8 days after shipment (compared to the 10-14 they indicate), and I got an email from Brooklyn Bicycles followed by a call from the shop itself to let me know. All in all, cannot recommend this company enough and I’ve already convinced my partner to purchase his first bicycle as well.
Eric - thank you so much for taking the time to share your feedback and acknowledge not only our products but the efforts that go into making a great customer experience. We appreciate your business and look forward to getting your partner riding. Great photo! -Ryan Zagata
Gorgeous bike, shipping was immediate. I ordered this on a Friday night, by Tuesday morning the local bike shop called me saying it was ready for pickup. I can't emphasize enough how beautiful this bike is. I'm recommending Brooklyn Bicycle co. to all my friends.
Thanks so much JP. We appreciate your feedback and glad you're enjoying your new city bike. -Ryan Zagata