I had been looking for a stylish, but also fast, bike that gave me the flexibility of having more gears to adapt to hilly terrain. And I found it! I also love that it is made of light chromoly steel, which gives me a more comfortable ride. Ryan and his team are very helpful and attentive. Best customer service experience ever!
I live on the otherside of the country and it felt like I was still buying a bike in person! My biked was shipped to New Orleans and it is fantastic! There was even a little problem with the seat and BB sent me a new one right away! Their customer service is like no other company, they are on the new bike journey with you. My bike is going great, especially in the rocky roads of New Orleans! The three gear option is a huge perk. I was a single speed rider for many years but the 3 gears has changed my biking. Thanks so much BB! Love my new bike!
Really enjoy tooling around St George, Utah on my Brighton 7. Loved the fact that BrooklynBicycle sent it to a local Bike Shop and they put it together and tested it for me all at no charge to me. The placement of the pedals make riding very comfortable for my new titanium knee! Get questions about my Bike from strangers just about every time I ride, always pass alone Brooklyn Bicycle info.
really happy with the (amazing) service and the (awesome) helmet and bike from brooklyn bike co! i even got a sweet tote with my order, and i had constant back and forth communication with the team at brooklyn bike....which was really great! the bike is sweet, rides like a champ! i love how light it is, and the color and frame are exactly what i imagined, and what i wanted!! the medium frame is good for someone who is 5'7" !
I had been looking for a new lightweight hybrid to replace an older heavier bike and after much research decided on the Roebling. Ordering was easy, I didn't really have any questions because the information on the website gave me all the details I needed. Picking it up from my local bike shop was convenient and I was thrilled to ride it home from there. I have ridden it the 22 mile round trip commute to work a couple of times and it handles like a charm...fast and comfortable like my road bike, but with a more casual vibe. The sleek look is what originally caught my eye, I love the "raw" material, it looks vintage and stylish, especially with the addition of a Brooks saddle. Also added a rack using the handy eyelets so I can commute, shop, tour and run errands on this little beauty. I am so happy with this bike and glad I live in Florida so I can ride it all year long! Thanks Brooklyn Bikes for the great service and bike!
I spent a lot of time looking at different bikes to ride to and from work (8 mile round trip) and around town (Tucson). I finally decided to try the Roebling and I am very happy with purchase. The bike is sleek and quick but solid. Ordering and delivery was super easy. I was going to add a basket or rack but the bike looks so good I'm sticking with it as is and carry a pack.
Brooklyn bicycle co has reignited my love for biking. I have purchased my second Willow recently. I keep one at the cabin and one in the city for errands and joy riding. So very comfortable and low maintenance, pure joy!
After years of high maintenance road bikes and mountain bikes that caused sore wrists, firearms and back, the Willow is so much more comfortable. Sitting upright, you can feel the breeze and enjoy the view way better than the hunched over posture of my other bikes.
The toughest part was choosing a color!
This is a great bike and the process from start to finish was absolutely fantastic. Perfect single speed commuter bike. Great design and construction. Really a good looking bike as well. Customer service was excellent and the process of having it assembled at a nearby bike shop is genius. It's also a great way to make some introductions to be sure you'll know where to service it down the line. Very impressed with this company.
My daughter loves her new Lorimer bike. She is the fourth member of the family to get a Brooklyn Bike and she has been as pleased with it as the rest of the family. The customer service provided by Brooklyn Bine is the best I have experienced by a company in years if not the best ever. We will continue to enthusiastically recommend Brooklyn bikes to our friends and family not only for the beautifully designed and engineered bikes but equally for the first class customer service.
I've owned this bike (in large and blue) for about 10 months now and love it. I had a challenge finding a new bike that had all of the features I wanted ( at least 7 speed internal hub, step through frame, swept back handlebars, chain guard, fenders, rear rack all included) in a size that fits me at 6'1". Most bikes with these features seem to be made smaller sizes and/or are intended for women. Due to some lower back issues in recent years I've wanted to ride more upright than I used to. I was fortunate to find this bike after much searching in Washington DC where I live. The moment I hopped on it for a test ride, I knew it was the bike I was looking for. It's been a perfect commute bike for my daily round trip of about 12 miles. I have a great time riding it. I ride mostly on city streets, but my commute takes me over the gravel paths on the National Mall and it handles this fine, too, thanks to the wide tires. Recently I noticed that something was wrong with the rear fender as it was rattling around like it was loose--somehow one of the brackets(?) that holds it in place must have broken off. I emailed Brooklyn Bicycle Co. about it and Ryan wrote me back in less than 30 minutes, got info about my bike (where I got it, etc., etc.), and a couple days later they are shipping me a new fender at no cost. The bike has been a pleasure to ride and my only customer service experience with the folks at the Co. was great. Highly recommended if you're looking for what I was looking for! I feel like I finally have a frame that fits me just right and I'll keep for years. Disc brakes would have been awesome but weren't a deal-breaker for me).