We love our new bikes. The matte denim paint and silver trim looks so good in person. Excellent build quality, good components, fun to ride, and great customer service from Brooklyn Bicycle Co.

My wife and I had been contemplating buying new bikes for a few years. After some pretty extensive reading and searching, we decided on the Lorimer and Roebling models. I had some anxiety about ordering a bike online and very nearly pulled the trigger on an REI Co-op bike, but I could not be more satisfied with my decision to go with Brooklyn. First the process - it was exactly as advertised. Online chat answered a few questions for me and was very helpful. Once ordered, I had made a mistake in buying components (added a chainguard I didn't need). They e-mailed me over a holiday weekend to check on it, got it corrected for me, and refunded all by the next business day. I also decided last minute to switch the rack I purchased and they made that adjustment for me as well. Notifications when it shipped and told me the bike shop it would be at. Two weeks later I got an e-mail that it was ready. The assembly was nearly flawless (a loose bolt on the rack caused it to slide during first use, but it was easily remedied). As for the bike itself, I love it. Aesthetically, it's awesome. These bikes ooze cool. The logo, the matte paint, the trim, everything is beautiful. It's a ton of fun to ride. Between the customer service and the quality, I don't think you can do any better.

I've been riding this kind of city bike for 20 years (Toronto and other places) and this bike is excellent. I like steel frames for the bit of butter you get in the ride, but this one has a smoother ride than others I've had. (And still have). I think it might be the frame geometry. It has a bit longer wheel base than my other bikes, and I think that may be what has improved ride quality. I have a similar bike in Toronto but with a 7 speed Shimano internal hub, and I wasn't sure if 3 speeds would be enough. But it is! In fact I wouldn't want more. One other reviewer said he put a smaller cog on the back to change the gear ratio. While the stock set-up is I'm sure right for most riders, I'm a big fit guy and I think I will do the same at some stage, as I'm cruising too easily in third gear and could use more speed. Another thing I appreciate about the bike is the comfortable seat and grips. I was thinking of doing a Brooks saddle, but not sure that will be necessary. Also the grips are great - vegan leather? i think that means fake leather, but it's really good fake leather. The grips have a little cushioning underneath which really makes them comfortable. The twist shifter is great too - very smart for quick shifting in the city to get out of somebodies way. This is a well thought out bike and great value. I only wish there had been a black one available. I was impatient so went with the white one in stock at the showroom in Brooklyn (which was an enjoyable visit in itself). But the ivory colour is growing on me... Anyway, exceeds expectations on all levels. Thank you.

This gorgeous beauty gives me serious riding! Second ride on it was over 15 miles and my body (including my seat) loved it!! Performance and comfort on the cutest frame ever!!!!!! Thanks, BBC!!! It’s a 5-heart rating!! ❤️❤️❤️❤️❤️

I was not so sure about getting a fixie bike but this ride is very smooth and comfortable even though I was out of shape

I'm happy

Also the team was very patient and kind while helping me figure out the model that was best for me.

I was really nervous about buying a bike online, but the entire process was so seamless. The service was great and so is the bike. I love its simple and sophisticated design, and how smoothly it rides. It is also light enough for me to carry it up and down 3 flights of stairs on a daily basis. So pleased with this purchased.

Although there at least 2 or 3 Brooklyn Bike in my town, I get a lot of”ooh” and “ ahh”s when I drive around town.
A bit heavier than I expected this bike feels really solid and rides great on the beach in low tide, when the sand is packed down. I love it!

Love all the features, the bike is perfect. I get compliments all the time on how beautiful it is! Had the luck to get it assembled directly at Brooklyn Bike Co since I live in Bk, and the build time was pretty quick, the attention was great.
I usamy bike everyday for work commutes and its great to feel great, safe and cool while riding it.
Also took it down to the rockaways and it glided the whole 26+ Mile ride!

Thank you BKBIkeCo!

Very accommodating, extremely thorough, helpful and produced a high quality product. Thanks!

The customer service was excellent. The bike shipped locally and was assembled quickly, and I feel proud cruising around on my colorful ride!

I wanted a smooth and comfortable ride for bopping around town and getting groceries, and I got it. For the money, it would be tough to find a better value out there for a new ride.
The materials used, welding, sealed bearings and geometry are all top notch. The double-butted chromoly steel frame has a good bit of flex also, which makes for a very forgiving ride. I decided to swap out a few components to suit my style and needs, but the stock kit is thoughtfully put together.

Most of all, Ryan and the team at BBC are amazing! It was like talking to friends in person. I felt very good with this purchase from start-to-finish.

I got this bike for my boyfriend as a birthday gift after his previous bike was stolen from our backyard. I still cannot believe how easy this surprise was to pull off. The bike was sent to a local shop only a mile away from my house and I was able to easily pick it up and bring it home. He was indeed surprised and says he absolutely loves his new Roebling. Thank you so much Brooklyn Bicycle for your exceptional customer service!

This bike is just what I was looking for. It’s lightweight and versatile over different terrain; the upright handlebar is comfortable and easy to steer. The internal gear system is very convenient for changing gears and works well for the area I live; if you live in a more hilly area you may want to consider the 7-speed. It’s very comfortable and the cream color is so pretty.

Brooklyn resident here. Was on the market for a bike to get around on casual sunset rides with my girlfriend around the neighborhood. We went into the showroom and met Ryan - one of the nicest guys ever! We we're basically already sold based on past reviews and the look of the bikes, but Ryan's personality sealed up any doubts we had. Bought two bikes and been happy ever since!

What an impressive company! The experience I had in purchasing the Brooklyn 7 Cruiser online exceeds any other customer service I have ever received, online or at a retail establishment. I do a lot of online shopping, so when I googled "best beach cruiser" and an article appeared featuring this bicycle, I was comfortable selecting a beautiful bicycle from the Brooklyn Bicycle Co. website. But I wondered how they would get the new bike to me in NC from NY, have it assembled, and ready for pickup before Christmas so we could surprise our daughter. The entire process could not have gone better -- it started with excellent communication from the moment I made the purchase, and continued as the bike was shipped to a local vendor and assembled. I was aware at all times of where the bicycle was in the process, thanks to frequent email updates from Brooklyn Bicycle. My daughter absolutely loves her new cruiser, and who wouldn't -- it's beautiful! Thank you Brooklyn Bicycle for an experience that exceeded my expectations in every way.

I've been riding my bike about 10 miles a day for the past month. It is an absolute dream. I used to have a fixie and after riding for 4 miles or so, my arms would start to go numb and I would have a lot of back pain. I went to the showroom and test rode the Willow and two sizes of the Franklin. To my surprise, I needed the larger frame (which was bigger than I imagined), but I'm so glad I did that, because now I can ride pain free. Rachel at the showroom was so friendly and generous with her time. I never felt rushed or pressured to make a decision. When I ordered my bike a few weeks later, Danielle and Rachel were kind enough to let me pick it up from the showroom on the same day rather than wait a week. This bike has been absolutely life changing and I get compliments all the time because I love wearing outfits to match my red Franklin 3. Thank you for making such a wonderful bike! It's truly been life changing

My wife and I recently moved to a little beach bungalow. We wanted to get a couple of "urban" style bikes to cruise the boardwalk and ride to local coffee shops and restaurants. We discovered Brooklyn Bicycle Co online, and immediately fell in love with the unique style and cool retro look of their frames. We already had five bikes hanging in the garage, but my Driggs 3 and my wife's Willow 3 are now our favorite bikes to ride! Ryan was super helpful on the phone, gave me sizing advice, and even took extra time to swap bicycle biz stories. Every step of the order process was spot-on and professional, from the email notifications, to the free shipping and assembly by a friendly local shop, to the "old school" personal hand-written thank you card we received. Classy!

I bought this bike after my old one bit the dust. I originally wanted the ivory and submitted an order for it before they reached out to tell me that this color was actually sold out in the size I wanted. I ended up going with the coral. I am SO glad I did. The color is gorgeous and super unique. If I forget where I parked my bike I can see it blocks away because no one else has a bike this color. Rides super smooth. I had an issue with one of the pedals just a few weeks after getting it. Customer service reached out to the bike shop that built my bike for me and they fixed it for free. Great customer service. I am very happy with my buy.

It's such a great bike to get you from anywhere! From Downtown to the Rockaways! Its super fast and sleek, and I get compliments everywhere I go. It switches between gears with ease, and it was such a great investment! I love this bike! People have stopped me asking abut the bike, and I always recommend they head into the showroom and talk to Ryan! Best bike and experience I have had for a long time!

I was looking for a lightweight Dutch-style step through bike for casual neighborhood/beach riding at a reasonable price and couldn't seem to find The One, UNTIL I stumbled upon one of these beauties in my old neighborhood in Brooklyn. The Franklin 3-speed is a dream. I love the sleek, thoughtful design, the soft cushiony leather, and the simple logo. It's a high quality bike and looks more expensive than it is. I got it in sea glass and it's so rich and beautiful in person. She gets compliments everywhere I go! Most importantly, it's the smoothest, easiest, most comfortable ride. Even longer, more arduous rides have been a breeze. I'm 5'5 and the S/M is the perfect size for me, and it's light enough that I can easily carry it up and down stairs. Pleasure to ride, super pretty, and unmatched quality and design at this price point. Couldn't ask for more.

I also can't say enough good things about the customer service and Buy & Ride experience. When my first color of choice was out of stock, they were very kind and talked me through my options. The bike arrived at a local bike shop less than 2 weeks later, they assembled and adjusted it for me, I got an email when it was ready and rode it home that day. So easy. The guys at that shop are awesome and, as someone who is *not* a bike expert, it's nice to know where I can go if I need anything. I really appreciate Brooklyn Bicycle Co's values around supporting local businesses. Great company, great product.

Seriously I can’t say enough about this bike. It’s so comfortable and stylish, I use it almost every day all around brooklyn. I got the Oi Bell and the water bottle cage from the website and it fits and looks awesome. Will be purchasing another one for my wife soon. Keep up the good work Brooklyn Bicycle :).

I absolutely love my bike! Everyone at Brooklyn was so kind and friendly that I would recommend buying a bicycle from them over any other company. My Franklin 3 rides like a dream! I have been so excited about getting back into cycling and I did a lot of research online before deciding to go with Brooklyn. Needless to say, I am so glad that I did! My bike fits all of my commuter needs and is super cute! You truly get more than what you pay for when you go with Brooklyn. I also really appreciated the payment plan option as I am a Full-time student! If you are on the fence, definitely go with Brooklyn.

I absolutely love this crate! It’s so old school and fun. Very well made. Classic. Having walked the Brooklyn Bridge with my son and daughter on a special vacation, the emblem is a perfect commemoration of our time together in NYC. I use it as decor in my home when it’s not on my bike...My son passed away suddenly from an unknown heart condition shortly after our trip. Healthy and 25. The bicycle and crate, with their Brooklyn Bridge emblems ... have filled my heart with joy and captured memories. ❤️ They remind me to enjoy every moment...like he did.

My wife bought me a Driggs three summers ago after coming back from a trip to The Hague. Needless to say, I love it. The problem is she also loved it so much that she ended up riding mine all the time, preferring it over a purportedly much fancier (i.e., expensive) woman's hybrid that used to be her errand/commuter bike! So I bought her a Willow earlier this summer and, problem solved-- now we both have bikes we are thrilled with. We live in central Denver so steep hills are not a problem, and the three-speed is perfect to get anywhere in town. She chose the sea glass color which gets compliments anywhere and everywhere we stop. She reports that the step over frame makes it ideal for cruising to dinner in a skirt or summer dress and for mounting the bike when she has either saddle bags on the back or the baby seat on the front. Regarding the latter, we have a Thule Ridealong Mini that is easily moved from one bike to the other-- our son has ridden on the front of these Brooklyn bikes since he was eight months old. Both the Willow and the Driggs are balanced, stable, and yet still quick with the baby seat installed. Indeed, the ride is comfortable enough that our son has fallen asleep on the bike!

I was looking for a new bike because my former bike was from a thrift shop and weighted a ton. I was browsing between three different bike companies and decided to go with Brooklyn Bicycle Co—I’m glad I did. I’m a novice when it comes to bikes and called customer service to ask questions. The second time I called I spoke to Ryan the owner. He was cool and went through the specs of the different bikes. Later on I decided to go ahead and order the bike in this hot red color. Simple. It was processed and sent to a local bike shop in my neighborhood and I’ve been riding ever since. I love it because I live in a walk up and I can carry the bike up with one hand. Everybody loves my bike and compliments me on a daily basis. It’s a seven speed but it goes pretty fast and in my excitement I almost flew over one of the hills in a local park but thank goodness I had a helmet. All in all I definitely would recommend this bike. I wanted to get the Bedford but I’m pretty petite but now I’m glad I bought a step through because it’s so much easier to get on and off. After I get more experience I’ll ride farther out but so far so good.

Awesome ride for the money. Great customer service. Everything went perfect. Was riding in less than a week

SUCH A SEAMLESS PROCESS.

I love my Brooklyn Bicycle just as much as I love the company and how responsive and wonderful they are. When i was unable to purchase the Franklin because it was out of stock in my color/size preference I opted for the Lorimer. I was helped by countless people to make sure it was the right fit for me. They had it put together at my local store and I just picked it up and rode off on my new bike!

I love how lightweight and compact this bike is. I was originally looking for the upright posture of the Franklin, but I have gotten used to the sportier position that is offered by the Lorimer. It has so many speeds and seemlessly switches between speeds when I’m riding.

I was really set on having the walnut handles and saddle so I ordered those seperately and they were put on when my bike was being built.

I do wish they kept the logo on the bike like you see in the pics! The bike says “BK LORIMER” instead of “BROOKLYN”on it. Silly, but I’d really rather it have the logo on it, so that was disappointing to realize when I got it.

I am thrilled with my purchase and already convincing my friends to buy from BBC.

THANK YOU!

I really love this bike so much. I bought it on recommendation from a friend who discovered a Brooklyn bicycles a few months ago. The bike is so light which was a huge factor for me, having previously tried to lug an old upright around. It’s slick and smooth, a really great ride for nipping around the city.

Customer service was great, though the bike shop forgot to contact me to let me know the bike was there, I eventually chased them and it turned out it had been there for a week - a little annoying but they were very apologetic, so I would recommend reaching out to bike shop if you haven’t heard from them when expected.

Also the color seems a little different from that on the website - I thought it was Matt but it’s more metallic.

Those things aside, still 5 stars, such a good bike and will be evangelizing to anyone who asks.

I originally had a single speed bike and quickly discovered that it wasn’t conducive for biking all over the city and not working up a sweat. The three speed is simple and exactly what I wanted. I get compliments everywhere I go! It’s a beautiful bike and perfect for commuting around.