SUCH A SEAMLESS PROCESS.
I love my Brooklyn Bicycle just as much as I love the company and how responsive and wonderful they are. When i was unable to purchase the Franklin because it was out of stock in my color/size preference I opted for the Lorimer. I was helped by countless people to make sure it was the right fit for me. They had it put together at my local store and I just picked it up and rode off on my new bike!
I love how lightweight and compact this bike is. I was originally looking for the upright posture of the Franklin, but I have gotten used to the sportier position that is offered by the Lorimer. It has so many speeds and seemlessly switches between speeds when I’m riding.
I was really set on having the walnut handles and saddle so I ordered those seperately and they were put on when my bike was being built.
I do wish they kept the logo on the bike like you see in the pics! The bike says “BK LORIMER” instead of “BROOKLYN”on it. Silly, but I’d really rather it have the logo on it, so that was disappointing to realize when I got it.
I am thrilled with my purchase and already convincing my friends to buy from BBC.
I really love this bike so much. I bought it on recommendation from a friend who discovered a Brooklyn bicycles a few months ago. The bike is so light which was a huge factor for me, having previously tried to lug an old upright around. It’s slick and smooth, a really great ride for nipping around the city.
Customer service was great, though the bike shop forgot to contact me to let me know the bike was there, I eventually chased them and it turned out it had been there for a week - a little annoying but they were very apologetic, so I would recommend reaching out to bike shop if you haven’t heard from them when expected.
Also the color seems a little different from that on the website - I thought it was Matt but it’s more metallic.
Those things aside, still 5 stars, such a good bike and will be evangelizing to anyone who asks.
I originally had a single speed bike and quickly discovered that it wasn’t conducive for biking all over the city and not working up a sweat. The three speed is simple and exactly what I wanted. I get compliments everywhere I go! It’s a beautiful bike and perfect for commuting around.
I’d lived with a vintage bike for years, and finally parted ways, and I now ride my Lorimer more than I ever rode that bike. It’s light enough for a city gal to haul up and down stairs, but so solidly engineered. The minimal style is kind of like that perfect white tee: the fit, design, and feel are irresistible and addictive, and it’s so versatile! Trails? Check. Boardwalk? Check. Sidewalks and neighborhood streets—even during heavy construction? Check and check. This bike gets it done, and in style.
I am not a seasoned bike rider but I was losing my mind commuting on the crowded bus and decided to give biking a go. I started with using ride share bikes but I really wanted something of my own. I saw an ad from Brooklyn Bicycle and read through all their (glowing) reviews and when I saw that they ship to small businesses nearby I was sold - great ethics! So now I ride this bike to and from work (nearly) every day and I love it. It is super fast and light enough to take up and down the stairs with little issue. It's amazing how heavy those ride share bikes feel now. One thing - my coworker commented on how nobody needs a 24 speed bike and I will admit that I agreed with him at the time, but since I have started riding it, I have used pretty much every gear and I am so happy that I went through with the purchase. It also doesn't hurt that it matches my Thousand helmet pretty well ;) Great job Brooklyn Bicycle Co!
If I could give more stars I would!! I absolutely love my Driggs 3! Rides so smooth & looks great doing it. All around amazing bike, made very well but what was even more amazing was the customer service! From helping me find the right bike for me to offering to give me a phone call to chat about picking out the bike and the experience they create. From start to finish the whole process was amazing and the Brooklyn Bike team was so helpful! I will be a returning & supporting customer without a doubt! Thank you Ryan & the whole Brooklyn Bike team! Keep doing everything your doing!
- Timmy Hadlock
I’ve had my Driggs 3 for a week. It’s great for a short commute, trips to the local shops, and it’s just plain fun.
I ordered the Franklin model about a month ago, and have really enjoyed it so far. I ordered the size L (I'm 5'7) in white, and it fits great! At first I was use to riding a more sporty bike so I was a bit worried I wouldn't be able to go as quickly as I'd like, but it's actually very fast! It's really comfortable, both the seat, handlebars, and the set up itself (more upright than my old bike) all make for a speedy but stress free ride. I also get tons of compliments, and have sent many costumers to this site!
The Bay area is becoming more and more Urban living (well they are trying really hard.) This bike was a perfect addition to my collection! My Willow 3 is so smooth and so comfortable to ride around town and of course just cruising around on the weekends, I look forward to riding. I would like to see Brooklyn Bikes become more popular here in the Bay Area! :) So Cool! Anyways All I need now is to get a basket for the front! Get out and ride! A picture to follow...
Not so long ago I got my bike. Magnificent bicycle, excellent materials. Very high quality product. Thanks to the team of Brooklyn Bicycle Co.
I absolutely love my bike! The process was so easy and efficient to buy the bike online and pick it up at a a local bike shop. When I picked my bike up, the guy working at the bike shop raved about how great of a company Brooklyn Bicycle Co. is, and I agree! :) The Franklin is super comfortable, sturdy, and lightweight enough to carry/lift when needed. I have thoroughly enjoyed riding my bike around now that it is finally spring in Michigan!
I'm really happy with my Bedford so far. I use it to commute 3-5 days a week and lots of joyrides on the weekend. I swapped out the handlebars for the VO Tourist and with that it's got a super comfortable geometry that's still efficient enough to log some miles. Bike it light & well built- I liked the order-LBS assembly model as well. And Ryan was super responsive to a string of like 100 questions I threw at him, which made me far more comfortable with buying a bike I'd never seen in person. Great bike, Brooklyn Bicycle Co!
Love this awesome urban city commuter bike. Great quality and a blast to ride. I feel like a kid again!
I’m going to be the proud owner of the driggs bike in the next few days! Can’t decided between the 3 or the 7? I bought another bike a few days ago. After I had purchased my new bike I wandered into another local bike shop in Edmonton. I had never heard of Brooklyn bikes but it was “ love at first site” as soon as I saw it I knew I need one. The next day I returned my new bike and am looking forward to being a proud new owner of one these beautiful bikes! The artist bike maker has returned and it’s a welcome sight.
Beautiful construction and a smooth ride, I couldn’t be more excited about my new Willow 7. From order to communication to the build and pick-up, my expectations were exceeded. The black shiny paint make require a nightly wipe down, but well worth the gleam!
The Wythe is slick, cleanly and sturdily designed, expertly assembled (shout out Oh, Wheelie bike shop), and good-looking as hell. It's the best city bike I've ever had and I'm not even done personalizing it. Also want to thank you guys for the totally painless customer service and the handwritten follow-up message. That was a really nice touch and I felt very well taken care of. Y'all are champs!
This bike is a great deal! It arrived in perfectly new condition and the best part is: Brooklyn Bicycle Co. arranged the assembly of my bike and my wife's bike, D. Bodden. Nice touch from the company. Customer service is exceptional! Boldly I say that is the best customer service experience I ever had. And ready-to-ride! Most of the accessories are Shimano --- good quality parts --- and the set works great for the price, simple non-technical trail riding, which is all I do. The black matte color looks fantastic. I really love my bicycle. During the weekends I am enjoying it with my wife here in Miami, Florida. Priceless! I recommend this bicycle to anyone.
There are so many great things I could say about my army green Bedford 3! It's sleek, lightweight (solidly 5 lbs lighter than my previous bike from a competitor!), and reliable. The Bedford rides and brakes very smoothly - both very important when you start and stop a lot during the morning commute. I was skeptical of the 3-speed being enough to tackle the steep hills we have in northwest DC, but it has been great so far. An excellent purchase all around!
The icing on the cake - your local bike shop benefits from the business, even if they don't carry this model in-store! Always happy to support those guys.
I had been looking for a stylish, but also fast, bike that gave me the flexibility of having more gears to adapt to hilly terrain. And I found it! I also love that it is made of light chromoly steel, which gives me a more comfortable ride. Ryan and his team are very helpful and attentive. Best customer service experience ever!
I live on the otherside of the country and it felt like I was still buying a bike in person! My biked was shipped to New Orleans and it is fantastic! There was even a little problem with the seat and BB sent me a new one right away! Their customer service is like no other company, they are on the new bike journey with you. My bike is going great, especially in the rocky roads of New Orleans! The three gear option is a huge perk. I was a single speed rider for many years but the 3 gears has changed my biking. Thanks so much BB! Love my new bike!
Really enjoy tooling around St George, Utah on my Brighton 7. Loved the fact that BrooklynBicycle sent it to a local Bike Shop and they put it together and tested it for me all at no charge to me. The placement of the pedals make riding very comfortable for my new titanium knee! Get questions about my Bike from strangers just about every time I ride, always pass alone Brooklyn Bicycle info.
really happy with the (amazing) service and the (awesome) helmet and bike from brooklyn bike co! i even got a sweet tote with my order, and i had constant back and forth communication with the team at brooklyn bike....which was really great! the bike is sweet, rides like a champ! i love how light it is, and the color and frame are exactly what i imagined, and what i wanted!! the medium frame is good for someone who is 5'7" !
This is the first bike that I have purchased in a long time. I am impressed with easy to change gear system, the light weight of the bike, and the puncture resistant tires. I was a bit worried about purchasing a bike with skinny tires because I am a larger woman, but it holds my weight and rides like a dream. I would recommend this bike to anyone. (I also love the seafoam green color).
I absolutely love how fast and light this bike is compared to my old step through. It also doesn't hurt that it's a beautiful classic looking bike. The matte paint adds a beautiful touch - I've had tons of compliments on it already! It's the perfect commuting bike for me. Plus, the customer service through the whole process was amazing! Now I just need the snow to stop so I can get out riding more!
I had been looking for a new bike to commute to work, and after reading reviews found the Roebling online. The ordering process was quick and easy, and their customer service was very helpful. So far it has withstood everything Boston can throw at it, including snow. My only gripe is that unlike some of the other models with similar sized tires ( like the Franklin or Willow), there are no fender options available through Brooklyn Bicycle. However their customer service was very helpful in recommending several 3rd party fenders for the Roebling that work well.
I had been looking for a new lightweight hybrid to replace an older heavier bike and after much research decided on the Roebling. Ordering was easy, I didn't really have any questions because the information on the website gave me all the details I needed. Picking it up from my local bike shop was convenient and I was thrilled to ride it home from there. I have ridden it the 22 mile round trip commute to work a couple of times and it handles like a charm...fast and comfortable like my road bike, but with a more casual vibe. The sleek look is what originally caught my eye, I love the "raw" material, it looks vintage and stylish, especially with the addition of a Brooks saddle. Also added a rack using the handy eyelets so I can commute, shop, tour and run errands on this little beauty. I am so happy with this bike and glad I live in Florida so I can ride it all year long! Thanks Brooklyn Bikes for the great service and bike!
Customer support is one of the first things I look for in a company. Everyone I spoke with was very knowledgable, kind, and willing to happily answer all of my questions. My girlfriend ordered the Willow 3 and we were not disappointed in the quality! Brooklyn Bicycle Co. paid attention to every little detail in designing this bike. Every component feels solid and the ride compares to no other bike. The styling of this bike is timeless and the quality is built to last.
I visited a local bike shop to purchase new bike. They have huge inventory but there was one bike that immediately caught my eyes. It was Roebling. The bike is beautiful. I was looking for something kinda vintage looking but still extremely modern. I went home and did a little research online to learn more about this bike and find out it is a masterpiece. Well designed well built very functional. Next day I was placing the order. I already put several hundred miles in and I absolutely love the bike. It is a joy to ride and I am getting lots of compliments about how good looking the bike is. I am extremely happy with my new bike. It is exactly what I was looking for. The people at Brooklyn Bicycle Company were total pros. Great thanks!!
The Bedford single speed is exactly what I was looking for, and it truly stands out for the quality of its components. Plus, it's a couple pounds lighter than the it's similar product at Linus (26 vs 30 lbs), making it a lot easier to get around the house, on to the bus, etc. And, goes sort of without saying, it's beautiful. Very happy. Perfect for quick commutes around town or a longer work commute so long as the terrain is relatively flat. I rode it to a work meeting last week, 10 miles each way, and it was a joy.
Have been riding this bike for a long time now and save a new saddle, it's been a great ride. The purchase and pickup were easy and efficient.
I purchased the black Wythe a month ago and have been commuting daily. While my commuting days are numbered with winter approaching, the bike feels solid, it's sleek and it is also quite light. More importantly, I felt like I was in great hands from start to finish with this transaction.
First bike I've had since I was a kid. Fun to ride, looks great, and the Customer Service and Shipping process couldn't have made life easier. Definitely recommend to everyone I know.
I could not be happier with how easy it is to ride this bike in the city.
I love the look of this bike, it's vintage looking but still modern! All in all just a wonderful 7 speed bike that gets me around the city in style!