I recently purchased the Lorimer as a graduation gift for my daughter who lives in Brooklyn. I live in Bristol, TN, am not a biker and didn't know where to start when looking for a bike. I found Brooklyn Bicycle online and reached out to them. They got right back to me and were incredibly helpful. They were familiar with the area where my daughter would be riding and asked questions about her height, weight, and inseam to help guide me to the right bike. They recommended the Lorimer; it is a perfect fit and bike for her. They sent it to a bike shop in her neighborhood for assembly and the entire process was seamless. I highly recommend Brooklyn Bicycle Co.