1,406 reviews. 4.9 stars. Real riders.
Every review on our site is from a verified buyer. No paid creators, no curated quotes, no filtering. Just 1,406 people who actually ride a Brooklyn.
If you can't tell the paid review from the real one, the review is broken.
Bike marketing is full of glossy creators on perfect roads. Here's what's missing.
- Sponsored YouTube reviews where the host gets to keep the bike.
- Curated 5-star quotes pulled from positive reviews while 1-stars get hidden.
- Stock photos of riders who don't own the bike, taken on roads that don't exist.
- No way to filter for your actual height, your actual commute, your actual concerns.
Real reviews from real buyers don't always say what you want. That's why they matter.
Verified judge.me reviews. Sortable. Honest.
We use judge.me because it auto-verifies that every reviewer actually purchased the bike. Reviews aren't edited or curated for tone. Sort by lowest rating - we don't hide them.
Verified buyers only
judge.me confirms purchase before allowing a review. No fake accounts, no paid creators, no pre-launch hype.
Sortable, including by lowest rating
Click any product page and sort by lowest rating. We don't filter or hide low-star reviews. The honest feedback is what tells us where to improve.
1,406 reviews and counting
14 years of customer feedback, captured automatically post-delivery. The dataset that matters for your decision.
"We don't pay for reviews and we never will. The 4.9-star average is from 1,406 verified buyers. The 1-star reviews are still on the site. They're how we improve."
Pulled at random from our 4.9-star verified judge.me database.
Each one $100 off plus a free Commuter Bundle through Sunday.
Roebling
4.92 stars on 119 reviews. The flagship hybrid commuter.
- 9-speed Shimano Altus
- Lightweight Chromoly steel frame
- Alloy linear-pull brakes
- Sizes 15" through 23"
Lorimer
Built for petite riders, 4'10" to 5'5".
- 9-speed Shimano Altus
- Lightweight Chromoly steel frame
- Alloy linear-pull brakes
- Sizes 14" through 18"
Driggs 8i Disc
Premium internal-hub commuter. Editorial-reviewed.
- Shimano Nexus 8-speed internal hub
- Hydraulic disc brakes
- Color-matched fenders + chain guard
- Internal cable routing
How review systems differ.
Want the unfiltered reviews?
Get the Reviewer Highlights PDF: best and worst reviews from 1,406 verified buyers, sorted by use case, plus your $100 off code.
- Side-by-side spec comparison: 6 Spring lineup bikes
- Fit chart: which size matches your height
- Dealer locator: find your local partner shop
- Your $100 off code, ready to use
Check your inbox.
Your Spring guide is on its way. Use code SPRING100 at checkout for $100 off any bike.
Code expires Sunday at midnight. Bundle auto-applies.
Yes. Every review is from a verified buyer who completed the purchase. We use judge.me to collect reviews post-delivery, and reviews are not edited or curated for tone. The 4.9-star average is from 1,406 verified buyers.
Yes. Sort reviews on any product page by lowest rating. We don't filter or hide low-rated reviews. The honest feedback is what tells us where to improve.
We don't pay for them. Every review on the site is from a paying customer, not a sponsored creator. That's the whole point: real riders, real conditions, real opinions.
Shipping is included on every Spring order to your local partner bike shop. We don't ship boxes to your door. We ship the bike to a real shop where it gets professionally assembled and tuned.
Yes. Our Buy & Ride model includes free assembly at a partner bike shop near you. No assembly fees, no boxes, no YouTube videos. Just pick up a bike that's ready to ride.
Lifetime original-owner warranty on the frame and fork. If welds fail or the frame structurally defects, we cover it for as long as you own the bike. Wheels and components carry a 1-year warranty.
Yes. Shop Pay Installments lets you split your purchase into 4 interest-free payments or longer monthly plans, available at checkout. Brooklyn Bicycle Co. bikes range from $499.99 to $1,199.99, so monthly plans typically run $50 to $100 on a 12-month plan.
Brooklyn Bicycle Co. offers a 30-day fit exchange. If the size isn't right within 30 days of pickup, reach out and our team will help arrange an exchange. A standard restocking fee applies per our return policy. Discounted bikes purchased during promotional periods may have additional restrictions.
Most Spring orders are at your local shop within 5 to 10 business days. The shop calls or texts you when it's ready for pickup. You can ride out the same day.
Three guarantees that take the risk out of trying a Brooklyn.
Love at First Ride Promise
30 days to fall in love. If something isn't right, reach out and our team will work to make it right. Standard return policy applies.
Lifetime frame & fork warranty
Lifetime original-owner coverage on the frame and fork. Wheels and components 1 year.
Free pro assembly
We don't ship a box. We ship to a partner shop where a real mechanic assembles, tunes, and hands you a bike ready to ride.
Lifetime frame & fork warranty. Pro-assembled by your local shop. 30-day Love at First Ride Promise.
