Backed for life. Built to earn it.
Every Brooklyn Bicycle frame and fork is warrantied for the life of the original owner. If welds fail or the frame structurally defects, we cover it.
A 1-year warranty isn't a warranty. It's a delay.
Most direct-to-consumer bikes come with a year on the frame. Sound familiar? Here's why that matters.
- Year 2-3 is when crashes, weld stress, and corrosion show up. Right after the warranty expires.
- If the brand changed names, sold, or shut down, the warranty went with them.
- Returns require shipping the bike back at your expense. Most riders just absorb the loss.
- 'Lifetime' on a brand younger than your warranty isn't lifetime. It's marketing.
We've been the same company since 2011. The warranty is as long as the company - not your luck.
Frame and fork: lifetime. Components: 1 year. Real service: forever.
We design our bikes to outlast their warranty period. The warranty is a backup, not a marketing claim.
Frame and fork: lifetime original owner
Welds, structural defects, frame integrity. As long as you own the bike, we cover it.
Wheels and components: 1 year
Standard warranty on shifters, brakes, hubs, and drivetrain. After year 1, replaceable parts available at any shop.
Service: lifetime through your local shop
Tune-ups, brake adjustments, drivetrain replacements - any local shop can service a Brooklyn. Standard parts, universal tools.
"I tell every customer: I've had the same email address since 2011, and so has the warranty. If a frame fails on a Brooklyn Bicycle in 2040, I'll still be the person who picks up the phone."
Verified judge.me reviews from long-term Brooklyn riders.
Each one $100 off plus a free Commuter Bundle through Sunday.
Roebling
4.92 stars on 119 reviews. The flagship hybrid commuter.
- 9-speed Shimano Altus
- Lightweight Chromoly steel frame
- Alloy linear-pull brakes
- Sizes 15" through 23"
Lorimer
Built for petite riders, 4'10" to 5'5".
- 9-speed Shimano Altus
- Lightweight Chromoly steel frame
- Alloy linear-pull brakes
- Sizes 14" through 18"
Driggs 8i Disc
Premium internal-hub commuter. Editorial-reviewed.
- Shimano Nexus 8-speed internal hub
- Hydraulic disc brakes
- Color-matched fenders + chain guard
- Internal cable routing
Most warranties get the obvious coverage right. Here's where they fall short.
Want the warranty in writing?
Get the Lifetime Warranty PDF: full coverage terms, exclusions, claim process, and your $100 off code.
- Side-by-side spec comparison: 6 Spring lineup bikes
- Fit chart: which size matches your height
- Dealer locator: find your local partner shop
- Your $100 off code, ready to use
Check your inbox.
Your Spring guide is on its way. Use code SPRING100 at checkout for $100 off any bike.
Code expires Sunday at midnight. Bundle auto-applies.
Lifetime original-owner warranty on the frame and fork. If welds fail or the frame structurally defects, we replace or repair it for as long as you own the bike. Wheels and components carry a 1-year warranty.
No. The lifetime frame and fork warranty is for the original purchaser. Subsequent owners get the standard 5-year frame warranty, which is still longer than most bikes in this price range.
Not separately. Your purchase record is your warranty registration. Keep your order confirmation email or your account on brooklynbicycleco.com. That's what activates a future claim.
Shipping is included on every Spring order to your local partner bike shop. We don't ship boxes to your door. We ship the bike to a real shop where it gets professionally assembled and tuned.
Yes. Our Buy & Ride model includes free assembly at a partner bike shop near you. No assembly fees, no boxes, no YouTube videos. Just pick up a bike that's ready to ride.
Lifetime original-owner warranty on the frame and fork. If welds fail or the frame structurally defects, we cover it for as long as you own the bike. Wheels and components carry a 1-year warranty.
Yes. Shop Pay Installments lets you split your purchase into 4 interest-free payments or longer monthly plans, available at checkout. Brooklyn Bicycle Co. bikes range from $499.99 to $1,199.99, so monthly plans typically run $50 to $100 on a 12-month plan.
Brooklyn Bicycle Co. offers a 30-day fit exchange. If the size isn't right within 30 days of pickup, reach out and our team will help arrange an exchange. A standard restocking fee applies per our return policy. Discounted bikes purchased during promotional periods may have additional restrictions.
Most Spring orders are at your local shop within 5 to 10 business days. The shop calls or texts you when it's ready for pickup. You can ride out the same day.
Three guarantees that take the risk out of trying a Brooklyn.
Love at First Ride Promise
30 days to fall in love. If something isn't right, reach out and our team will work to make it right. Standard return policy applies.
Lifetime frame & fork warranty
Lifetime original-owner coverage on the frame and fork. Wheels and components 1 year.
Free pro assembly
We don't ship a box. We ship to a partner shop where a real mechanic assembles, tunes, and hands you a bike ready to ride.
Lifetime frame & fork warranty. Pro-assembled by your local shop. 30-day Love at First Ride Promise.
