I just bought the Brighton 7 and it’s the best bike I’ve ever had!! Very relaxing and smooth riding! Highly recommend!!

It’s a smooth ride. Love it! Well made. Solid. I love the color.

I love this bike. Great sales assistance on line.
It was delivered and assembled by a local bike shop.
It was ready in 10 days. All I had to do was pick it up.
A over all great experience.!

I absolutely LOVE my new Brighton 7 Speed Cruiser from Brooklyn Bicycle Co.! From start to finish Ryan made the process fun & easy! He helped me pick the best bike for me based on my needs (height/size, personal preferences, how & where I’d be riding, etc.). The bike arrived and the quality is amazing! It looks so sleek and modern yet reminiscent of a traditional beach cruiser! It seamlessly moves from 1 speed to the next. The seat is nice and wide and just so comfortable! The height of the handle bars is perfect allowing my arms to remain in a relaxed position throughout the ride. It’s a smooth ride on this beach cruiser whether I’m on the beach or the street. I also love the thoughtful design with regards to the components on the bike which are conveniently “hidden” inside the frame so you don’t have any distractions or cumbersome parts potentially rubbing up against your legs or knees while you ride. I chose the Ivory color with the black tires and I’m so happy with my choice...it looks so classy & modern! The team at Brooklyn Bicycle Co. are very knowledgeable, professional and seem to really care about making their customers happy. Their attention to detail is so appreciated. They even called me before sending my order out when they noticed I ordered a kickstand just to make sure I wanted it since the bike already comes with a kickstand. I wasn’t aware of that so I appreciated their foresight since it saved me either having to send the item back and incur additional shipping costs or ending up with an “extra” kickstand I don’t need. They also made buying my bike super easy. I just placed my order online and picked up my new bike at my local bike shop. Thank you so much to Ryan and his team for all your help! I felt like a little kid getting my new bike when it arrived! I forgot how much I enjoy just “cruisin’ around” on my bike! Couldn’t be happier with my choice! 👍🏻😎

The ordering process and communication was lacking, but this was bought at the onset of the pandemic so there’s that.

To be specific, I ordered the bike, received confirmation stating to expect an email from the local bike shop. I wasn’t even sure if they were open given lockdown orders and was a bit apprehensive that I was ordering “in the dark”. Then I heard nothing for at least 10 days—and finally called. I was told the bike would be ready soon...when I emphasized the next day was my birthday they (BB) promised to try to have it ready and it was! The seat was not put on tightly so the first few rides were with the seat pointed decidedly upward (see pic). My child, for whom I bought the bike, and I tried to figure it out and she finally realized a bolt needed to be tightened. And fixed it—which is not how I want to give an expensive gift.

Those small inconveniences do not take away from a pretty bike. Aesthetics mean a lot to me, so I am still satisfied. 😊. I have only ridden a few times but it is a comfortable ride—I rode over some grass and rougher terrain with no problem. The curved handlebars are awkward for me so I will be getting the Franklin for myself—which lets you know that despite the weird customer service and awkward website (I couldn’t figure out large or small when trying to confirm my purchase amongst other glitchy things) I am still willing to purchase here! I would much rather a white seat on my Franklin (iis that an option?). I think it is a worthy purchase—i will know more after a few more rides. Oh, it’s heavy! Not the lightest bike...

The world is complicated right now, but the Brooklyn Bicycle Co made buying a bike super easy. Ryan gave me advice on which model would best fit my 5'0" self and, after a seamless online transaction and great communication from the team, my Brighton bicycle was ready at my local bike shop in just eight business days. I love the bike -- smooth ride, sturdy frame, comfortable seat and stylish too! Perfect for cruising the Cape Cod Canal bike path.