Buy & Ride Program Explained
Our number one priority is making your bicycle purchase as simple as possible, while ensuring your bicycle is up to our stringent quality requirements. That's why we ship every one of our bicycles to a hand-selected local bike shop for professional assembly.
Our industry-leading Buy & Ride program was the first of its kind. With over a decade of experience and a large network of partner shops across the country, we've perfected the process. Here's how we get you riding a professionally assembled bicycle, completely free of charge.
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Choose your bike and order online. Choose your perfect ride from one of our signature collections, then check out like you would any online purchase and be sure to enter YOUR shipping address, which we use to hand-select an assembly partner. Don't worry, we will never ship the bike to your home. Have a question along the way? Check out our Bike Finder Quiz and Bike Buying Guide, or simply contact us.
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We ship to a bike shop near you for free expert assembly. Once your order is placed, our team hand-selects the assembly shop based on your shipping address. Your bike ships directly to that shop for professional assembly. We'll keep you updated every step of the way via email.
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Pick up your bike from the shop and enjoy. We'll notify you when your bike is ready to ride. We ask for about 12 business days from the time of shipment to the time you'll be riding. Remember, we cover your assembly cost, so once your bike is ready, all you have to do is head to the shop, pick it up, and roll out the door.
No partner shop near you? Our network covers most of the country and we're adding shops all the time. Contact us with your zip code before ordering and we'll find the nearest option.
